Manager, Sales Engineering

hace 1 semana

Ciudad de México, Ciudad de México Splunk A tiempo completo
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone.

We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers.

At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey

Role
Splunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-Sales team.

Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? You will manage a team of Sales Engineers in support of sales to achieve revenue targets and ensure customer success.

Take the lead technical role in your region supporting sales activities, actively engaged with key customers and opportunities. Ensure tight alignment between field sales and other organizations within Splunk. This is a hands-on combo coach/player management role.

Responsibilities

  • Lead a team of Sales Engineers helping to ensure sales and customer success
  • Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on presales activities for Splunk's solutions
  • Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during onboarding and subsequent phases to ensure proper ramping of skills and capabilities
  • Ensure that your team is enabled to support required Splunk products and solutions along with required sales/soft skills
  • Work closely with field leadership to jointly develop strategic and technical account plans;
  • Interact with customers and prospects to understand their business challenges
  • Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
  • Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
  • Provide Sales Engineers with continual development feedback and codeveloping development plans for each individual
  • Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels
  • Deliver annual performance reviews using the skill/will methodology along with assisting SE's with building out and executing their individual development plans
  • Conduct regular 1:1's with team members to provide constructive feedback and skills development;
  • Work cross functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
  • Deliver presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC's

Requirements:

  • At least 8+ years' experience in technically selling and supporting software products to IT organizations
  • At least 2+ years' related SE/SA Management experience is highly preferred
  • Excellent communication skills written and oral. Ability to communicate complex ideas; Very articulate
  • Experience and familiarity with the Splunk portfolio is helpful.
  • Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
  • Ability to work with diverse groups of people; challenge and lead people toward their peak performance
  • Able to travel up to 50%
  • You live in Mexico City, MX
  • BS in Computer Science, Management Information Systems, or related area.


For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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