Support Engineer

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

What you ́ll do...As a member of the Intelligent Operations team, you will be responsible for: _L1 Support, monitoring of the performance and other proactive thresholds for the Oracle SSC CustomersThis includes, but is not limited to: Monitor Oracle Cloud Management Dashboards for OCI customers. Acknowledge alerts and inform customers of critical issues....

As part of the Support team, your main focus is on providing post-sales assistance to Oracle customers, acting as their advocate. You will handle non-technical customer inquiries via phone and electronic channels and assist with technical queries related to our Electronic Support Services. You will be the go-to person for customers, building and nurturing...

An opportunity exists for an experienced engineer in our global EBS organization to help provide support on HCM products for Oracle's E-Business Suite specifically, Oracle Benefits, Payroll and HR.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. You are expected to be an expert...

Reactive support includes helping the customers resolve their critical production issues in the quickest possible way and identify the root cause. Proactive support includes performing technical assessments of customer environments, applied research, advice on product features and usage, providing knowledge transfer sessions, help implement new features and...

Job DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Job DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

Job DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

Job DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

Preferred Qualifications Education & Experience: B.A./B.S. in a technical field such as computer engineering or equivalent experience required 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products Prior relevant experience in providing technical customer support Technical experience with working on Application Engines,...

The companyCome join our Toshiba Software Support teamWe are responsible for resolving issues in our complex software stack for our global retail customers. Whether it's bug fixes or providing other creative solutions, we are essential in maintaining world-wide revenue flow for top 25 retailers.Every day, our team learns something new. If you are passionate...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Compliance support to regulations in the Americas. This support includes but is not limited to support compliance and go to market activities including reporting, regulation tracking, messaging support, sales communication needs and database updating. Intermediate / advanced English written and spoken Engineer in sustainability, industrial, environmental or...

An opportunity exists for an experienced engineer in our global EBS organization to help provide support on HCM products for Oracle's E-Business Suite specifically, Oracle Benefits, Payroll and HR.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. You are expected to be an expert...

An opportunity exists for an experienced engineer in our global EBS organization to help provide support on HCM products for Oracle's E-Business Suite specifically, Oracle Benefits, Payroll and HR.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. You are expected to be an expert...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...