Workforce Cap Intermed Analyst

The Workforce Cap Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

Responsibilities: Responsible to produce various documents that are required on a monthly and annual basis at the Country level that include: Opportunities & Risk (O&R), Monthly Operations Review, Full Year Forecast Iterations, Actuals, Annual Plan and Mid-Year Plan. Working with the Global GWFO team to establish Global best practices. Must review the...

El analista de capacidad de fuerza laboral 1 es un puesto profesional en capacitación. Requiere amplio conocimiento del rango de procesos, procedimientos y sistemas que se utilizan en las tareas asignadas y una comprensión básica de los conceptos y principios subyacentes en los cuales se basa el trabajo. Debe tener una buena comprensión del modo en que...

**Responsibilities**: - Responsible to produce various documents that are required on a monthly and annual basis at the Country level that include: Opportunities & Risk (O&R), Monthly Operations Review, Full Year Forecast Iterations, Actuals, Annual Plan and Mid-Year Plan. Working with the Global GWFO team to establish Global best practices. Must review the...

The Workforce Cap Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

The Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

**Responsibilities**: - Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25). - Addresses and resolves exceptional/unusual situations. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc. - Impacts the...

**Responsibilities**: - Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25). - Addresses and resolves exceptional/unusual situations. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc. - Impacts the...

The Workforce Cap Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results,...

Workforce Management & Optimization is an organization designed to optimize people, processes and technology. Our mission is to partner with Citibanamex businesses to improve the customer experience, increase revenue, achieve service objectives and maximize efficiency. Serve as a SME throughout Business initiatives. Provide input/recommendations to the...

**Responsibilities**: - Acts as an expert in an area of workforce management, utilizing that skill across multiple departments within workforce. - Serves as seasoned professional in an area or workforce management, overseeing a segment(s) of workforce management. - Recommends and implements new work procedures. - Addresses and resolves exceptional/unusual...

**Responsibilities**: - Produces daily and monthly reporting using appropriate systems. - Adds/ Modifies those reports doing changes when needed. - Standardizes and optimizes MIS processes. Documents reporting processes. - Guarantees a high quality of the MIS to fulfill business needs. - Applies good understanding of how the team interacts with others in...