Business Intermediate Analyst

hace 2 semanas

Metepec, México Citi A tiempo completo

Responsibilities:

  • Ensure that data is summarized from across the business to provide critical information to executive team
  • Partner directly with various players across decision management groups, analyze data and evaluate multiple sources to develop recommendations on highpriority strategic initiatives, including the annual strategic plan
  • Formulate and shepherd crossfranchise initiatives and programs from conception to completion
  • Help to manage executable strategies, partnering across the organization
  • Establish best practices and principles for the decision management organization globally
  • In conjunction with the team understands the complexities of the department Profit and Loss (P&L); appropriate accruals, client allocations in order to improve operational efficiency and productivity.
  • Help provide oversight of the Business Critical Milestone Reporting process and various other executive / client / management reporting processes. Ensure quality, efficiency and accuracy throughout the reporting process.
  • Work with the team and respective Decision Management leaders on the communication strategy (e.g. town halls, new hire events) for the department and facilitate the development of communication materials and presentations for senior management, including Clevel management, the Board of Directors, Operating Committee and other key stakeholders as required

Qualifications:

  • 25 years experience in global and complex settings with multiple stake holders
- experience in area related to analytics

  • Individual contributor with the ability to work in a team of diverse skill sets and cultures
  • Demonstrated success in managing deliverables within given timeframes; ability to cope under time pressures
  • Consistently demonstrates clear and concise written and verbal communication

Education:

  • Bachelor's/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

  • Licenciatura o experiência equivalente
  • Se requieren conocimientos en lenguajes de programacion tales como Python (Nível intermedio).
  • Manejo de bases de datos por medio de SQL (Nível intermedio).
  • Deseable conocimiento en SAS (Basico
  • Intermedio).
  • Manejo de presentacion de informacion en tableros en IBM Cognos y Tableau.
  • Nível de Ingles Basico-Intermedio (Deseable)
-
Job Family Group:

Business Strategy, Management & Administration

-
Job Family:

Business Management

-
Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "
EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

View the **Pay Transparency Posting

  • Quality Analyst 1

    hace 2 semanas

    Metepec, México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives...

  • Quality Analyst 1

    hace 2 semanas

    Metepec, México Citigroup Inc. A tiempo completo

    The Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of...

  • Quality Analyst 1

    hace 2 semanas

    Metepec, México Citigroup Inc. A tiempo completo

    The Quality Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of...

  • Workforce Cap Intermed Analyst

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Workforce Cap Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

  • Customer Service Senior Analyst

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.Responsibilities:...

  • Workforce Cap Intermed Analyst

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    Responsibilities: Responsible to produce various documents that are required on a monthly and annual basis at the Country level that include: Opportunities & Risk (O&R), Monthly Operations Review, Full Year Forecast Iterations, Actuals, Annual Plan and Mid-Year Plan. Working with the Global GWFO team to establish Global best practices. Must review the...

  • Quality Analyst 1

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    Responsibilities: Keeps abreast of best practices in Quality Assurance. Provides input with regards to all training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Direct impact by ensuring the quality of tasks provided by self and others on team....

  • Mis Analyst 1

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    Responsibilities: Participate in operational support include implementation support, administrative and operations coordination for the various products, programs and services offered by the business. Perform acceptance testing and platform rollouts. Liaise between operations staff, product managers, relationship managers, portfolio managers, custodians, and...

  • Customer Service Online

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Manage a portfolio of highprofile...

  • Quality Analyst 1

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    Responsibilities: Keeps abreast of best practices in Quality Assurance. Provides input with regards to all training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. Direct impact by ensuring the quality of tasks provided by self and others on team....

  • Workforce Cap Intermed Analyst

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    Responsibilities: Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25). Addresses and resolves exceptional/unusual situations. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc. Impacts the team and...

  • Customer Service Analyst

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Customer Service Supervisor is an intermediate management-level position responsible for providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective of this role is to ensure the seamless delivery of customer service support to external...

  • Customer Service Team Coord

    hace 2 semanas

    Metepec, México Citigroup Inc. A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Support Customer Service unit, typically...

  • Gerente Contac Center inboudt

    hace 2 semanas

    Metepec, México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: Support Customer Service unit,...

  • Analista backoffice sucursales

    hace 2 semanas

    Metepec, México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. Responsibilities: ...

  • Gerente Contac Center Inboudt

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Support Customer Service unit, typically...

  • Gerente de Administración

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Support Customer Service unit, typically...

  • Analista de Servicio Back Office Sucursales C09

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.Responsibilities: Assist...

  • Supervisor de Hibridos de Collections

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in...

  • Analista Backoffice Sucursales

    hace 2 semanas

    Metepec, México Citi A tiempo completo

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.Responsibilities: Assist...