Content Moderation Team Lead
hace 1 mes
The Team Lead performs a critical function that supports our efforts to address objectionable or disturbing content.
Team Lead may interact with images, video and text related to everyday life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
It is possible that this role will be exposed to harmful content on a daily basis.Responsibilities- You will lead, manage, recruit & develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards & quality of work.- You will be responsible for ensuring that all services are delivered within the framework of TikTok's core values and in line with existing policies & procedures.- You actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.- You will create an inspiring team environment with an open communication culture, utilizing clear goals and objective setting to help the team succeed.
"Minimum Qualifications- You possess exceptional interpersonal & communication skills with a passion for working in a team environment- You come with leadership skills with experience leading or managing people in a previous situation- You are fluent in English and Spanish- You have good attention to detail-comfortable using data to analyse performance and using insight to drive performance Preferred Qualifications- You have good attention to detail-comfortable using data to analyse performance and using insight to drive performance- You are driven and self-motivated with a desire to keep improving- Your ability to work in a high tempo environment, adapt to change, respond to day-to-day challenges of the role.- Your commitment to self-care and ability to manage the emotional demands of the role Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
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