Customer Service and Logistic
hace 2 semanas
Vacante para la empresa Nex en Naucalpan de Juárez, Estado de México:
Customer service
Excel:
Avanzado
Responsabilidades:
Responsable del área de Customer service para los segmentos de Open Market e Industrial
- Quejas y atención del número 800
- Coching telefónico
- Ciclo OTC desde order taking al invoice.
- Manejo del área de CSR
- Reingeniería de códigos
- Pruebas entrenamiento
- Ejecución. Implementación de KPI's y métricas
- Estandarización de procesos
ZONA :
Naucalpan
Nível de educación deseada:
Superior - cursando
Nível de experiência deseada:
Nível Experto
Función departamental:
Comercial / Ventas
Industria:
Productos Químicos
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