customer service specialist ii

hace 7 días


Tlalnepantla, México TE Connectivity A tiempo completo

Job Title: Customer Service Account Specialist

At TE, you will have the opportunity to work with a diverse group of individuals from various backgrounds and industries to contribute to creating a safer, sustainable, and more interconnected world.

Job Overview

Appliance is currently looking for a Customer Service Account Specialist to join our Customer Service Department in Mexico. In this pivotal role, you will be responsible for building and maintaining strong customer relationships to ensure total customer satisfaction and boost sales through daily customer interactions. As the primary point of contact for customers, you will serve as a crucial liaison between customers and internal teams, predominantly communicating via email with minimal phone calls.

Responsibilities:

- Establish and nurture robust business relationships with customers to enhance the overall customer experience, focusing on strengthening customer ties by facilitating communication between customers and internal contacts.
- Independently or collaboratively with team members, address and resolve customer concerns such as delivery issues, pricing discrepancies, and quality matters.
- Identify and implement corrective measures and enhancement initiatives to elevate customer satisfaction levels.
- Process customer orders and modifications following established department protocols promptly and accurately.
- Analyze and communicate essential customer insights through monthly reports to internal stakeholders, aiding in making informed decisions regarding business procedures, rule adjustments, product improvements, and market prospects.

What Your Background Should Include:


- Demonstrate strong interpersonal skills and teamwork capabilities consistently.
- A bachelor's degree is highly preferred.
- Possess a minimum of 3 years of experience in a Customer Service-related role.
- Proficient in Microsoft Suite applications (Outlook, Excel, Word, PowerPoint, etc.).
- Ability to collaborate with colleagues at all organizational levels in a dynamic setting.
- Strong focus on process enhancement, encompassing time management, meticulousness, and organizational proficiencies.
- Excellent communication and interpersonal skills with a mandatory fluency in English.
- Familiarity with SAP or Salesforce systems is necessary.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

  • Tlalnepantla, México TE Connectivity Corporation A tiempo completo

    Select how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Appliance is seeking a Customer Service Account Specialist for our Customer Service Department in Mexico. This is a key position responsible...


  • Tlalnepantla, México Te Connectivity Corporation A tiempo completo

    Select how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Appliance is seeking a Customer Service Account Specialist for our Customer Service Department in Mexico. This is a key position responsible...


  • Tlalnepantla, México Te Connectivity A tiempo completo

    Responsibilities:Build and maintain strong business relationships with customers to drive an exceptional customer experienceideally with a focused effort on strengthening customer relationships by acting as a liaison between customer and any internal points of contact.Independently, or as a team member, investigate and resolve customer issues (e.g.,...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    Responsibilities: Build and maintain strong business relationships with customers to drive an exceptional customer experienceideally with a focused effort on strengthening customer relationships by acting as a liaison between customer and any internal points of contact.- Independently, or as a team member, investigate and resolve customer issues (e.g.,...


  • Tlalnepantla, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote...


  • Tlalnepantla, México Uber Freight A tiempo completo

    About the RoleTransplace, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing excellent...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world craves.We are now seeking...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Job Description Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet? Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients, and solutions for products the world...


  • Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Are you passionate about customer relations? Would you love to work for a global organization that is doing more good for people and planet?Joining science and creativity, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves.We are now seeking a...

  • Customer Service

    hace 1 semana


    Tlalnepantla, México Talento Estratégico A tiempo completo

    Estamos en busca de tu talento como Customer Service Requisitos y Funciones:_ Egresado o pasante en carreras administrativas o de ingeniería industrial Seguimiento a ordenes de servicio Seguimiento a cartera de clientes AAA: Negociación con clientes, prospección de clientes nuevos: Levantamiento de servicio: Conocimientos en Logística, administración de...

  • Customer Service

    hace 7 días


    Tlalnepantla, México Talento Estratégico A tiempo completo

    Estamos en busca de tu talento como Customer Service- Requisitos y Funciones:_ Egresado o pasante en carreras administrativas o de ingeniería industrial Seguimiento a ordenes de servicio- Seguimiento a cartera de clientes AAA:Negociación con clientes, prospección de clientes nuevos:- Levantamiento de servicio: Conocimientos en Logística, administración...


  • Tlalnepantla, México John Crane A tiempo completo

    Under supervision, perform specialized duties relating to providing effective customer service.Duties & Responsibilities Receive, review and enter sales orders based on customer purchase orders, in accordance with current quality standards. Relate information to customers in regards to the delivery, pricing and status of their orders. Make amendments to the...


  • Tlalnepantla, México Cgs reclutamiento A tiempo completo

    Empresa internacional proveedora de productos fílmicos y de papel autoadhesivos ecológicos solicita:CUSTOMER SERVICE- DATA ENTRYRequisitos: Bachillerato concluido. Experiência mínima de 1 año como Customer Service, indispensable en el área de supply chain. Nível avanzado de inglés (trato con clientes de U.S.A. y Canadá). Manejo de ERP y Excel...

  • Customer Service

    hace 7 días


    Tlalnepantla, México TE Connectivity A tiempo completo

    The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.What...

  • Customer Service

    hace 1 semana


    Tlalnepantla, México Power-Hit, SA de CV A tiempo completo

    Se Solicita Customer ServiceRequisitos: Educación: TSU, Licenciatura trunco o en proceso. Formación: Manejo de PC, Manejo de Paqueteria Office (word, excel, power point). Experiência: 6 mesesFunciones y Responsabilidades:Seguimiento con el área de logística de los envíos solicitados.Elaboración de estadísticas por cada vendedor y canal de...

  • Master Data Specialist

    hace 1 semana


    Tlalnepantla, México International Flavors & Fragrances A tiempo completo

    Job Description Our global Customer Master Data group (CMG) has been implemented to secure data transparency and sustainability in our different SAP systems and all connected applications such as Salesforce and BW/MyBis. The team is a virtual team operative on a global basis with team members in different time zones. While currently being mainly...

  • Customer Service

    hace 1 semana


    Tlalnepantla, México Transportes De Carga A tiempo completo

    EMPRESA DE TRANSPORTE 100% MEXICANA CON MÁS DE 10 AÑOS EN EL MERCADO ESTÁ EN BUSQUEDA DE TU TALENTO COMO:CUSTUMER SERVICEREQUISITOS:_ Bachillerato concluido Experiência manteniendo y desarrollando cartera de clientes, atendiendo y cumpliendo con solicitudes, así como requerimiento de clientes en tiempo y forma Documentar y dar seguimiento a los...


  • Tlalnepantla, México Desoutter GmbH A tiempo completo

    MissionOrganize, Manage and Develop the entire Service business throughout the National Territory. Manage daily service operations.Find, design and implement ways to make the service area more productive by establishing effective methods for operations.Support new and existing installations throughout the national territory. Provide technical skills to the...

  • Customer Service

    hace 1 semana


    Tlalnepantla, México TRANSPORTES DE CARGA A tiempo completo

    EMPRESA DE TRANSPORTE 100% MEXICANA CON MÁS DE 10 AÑOS EN EL MERCADO ESTÁ EN BUSQUEDA DE TU TALENTO COMO:CUSTUMER SERVICEREQUISITOS:_ Bachillerato concluido Experiência manteniendo y desarrollando cartera de clientes, atendiendo y cumpliendo con solicitudes, así como requerimiento de clientes en tiempo y forma Documentar y dar seguimiento a los...

  • Specialist Buyer

    hace 7 días


    Tlalnepantla, México Ingredion México, S.A. de C.V. A tiempo completo

    Specialist Buyer Company Background: Ingredion is a global ingredient solutions company making sweeteners, starches, and unique ingredients from plant sources such as corn, tapioca, rice, sago, and potato. We provide solutions and innovate for almost 60 industry sectors across more than 40 countries. As a Fortune 500 global provider of ingredient...