![SpotOn: Corporate](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
hace 2 semanas
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care.
From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
- Named one of Fast Company's Most Innovative Companies of 202
- Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row
- Selected as the Best Overall Restaurant POS by NerdWallet
- Rated the toprated pointofsale (POS) for restaurants, bars, retail, and small businesses by Capterra users
We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
We are looking for
Account Maintenance & Dashboard to join our customer service team helping customers resolve Account and Dashboard issues.
As an Account Maintenance & Dashboard Representative, you will be responsible for managing billing clarifications while providing excellent customer service.
Responsibilities:
- Provide accurate and effective solutions to problems, complaints, and inquiries from customers, account executives, and other team members.
- Accurately document all customer interactions and transactions in the database system (todo list and inbox management).
- Meet and/or exceed performance objectives including but not limited to: customer satisfaction, call resolution, and quality assurance metrics.
- Maintain knowledge of SpotOn products, services, and policies.
- Perform other duties as assigned by supervisor or manager.
Skills and Knowledge:
- Excellent communication skills in English and Spanish, both verbal and written.
- Strong problemsolving and critical thinking skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
Requirements:
- Advanced English (C1)
- 13 years of experience working in a customer service environment
- Experience in banking, finance, payments, or related customer service industries
- Excellent customer relationship skills and a passion for achieving goals.
- Knowledge and experience in troubleshooting
- Excellent interpersonal skills and diplomacy to quickly deescalate tense situations.
- Excellent verbal and written communication skills to manage internal and external relationships.
- Ability to establish lasting relationships with clients and colleagues.
- High school diploma or equivalent (minimum).
- It is valued to have completed university or technical studies.
Benefits:
- Base Salary $18,250.00 mxn + Performance bonus $3,660.00 mxn
- Food Vouchers $ mxn pesos monthly
- Law benefits
- SGMM
- Visual Insurance
- Dental Insurance
- Life Insurance
- Two days off per week
- Total Pass (gym)
- Development & career plan
#LI-Onsite
SpotOn is an e-verify company.
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México HRE A tiempo completoVacante para la empresa HRE en Atizapán, Estado de México:Customer service estado de mexico atizapan: Start the year with a new job We are looking for the best talent Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México Startex Industries A tiempo completoLinea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support. This unique role offers an exciting opportunity to interact with...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México AMIGO DOCTOR A tiempo completoAt Amigo Doctor, we provide online medical services to the Hispanic community in the United States, with the purpose of improving their health in an accessible manner through warm, efficient, and Spanish-speaking service. The well-being of our patients is the most important aspect of our service. We are currently seeking a Bilingual Customer Service...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México ZIM A tiempo completoInnovative Shipping Dedicated to YouAre you ready to join a global shipping company and work with people all around the world?ZIM is an innovative company, agile and results-driven, using advanced digital tools to provide the best personalized customer experience - being at the right place, at the right time.Main Role:As CSR (Customer Service Representative...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México Percepta International A tiempo completoBilingual Customer Service RepresentativeMX-DF-Mexico DFDescription:At Percepta, we bring first-class service across each market we support. As a Bilingual Customer Service Representative (English/Spanish) working on-site in Mexico City, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México HRE A tiempo completoVacante para la empresa HRE en Benito Juárez, Ciudad de México:Are you interested in starting the year with a new job? We are looking for the best talentImportant private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our teamOfrecemos: Sueldo base...
-
Customer Care Representative
hace 2 semanas
Tláhuac, Ciudad de México Percepta International A tiempo completoCustomer Care Representative - chatMX-DF-Mexico DFDescription:At Percepta, we bring first-class service across each market we support. As a Bilingual Customer Service Representative (English/Spanish) working on-site in Mexico City, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México OpenTable A tiempo completoThis position is set to start on July 15, 2024 for training out of our Mexico City officeWith millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc (NASDAQ:BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other...
-
Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México Binance A tiempo completoBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México CS Enterprises at ConnectNet A tiempo completoVacante para la empresa CS Enterprises at ConnectNet en San Martín Texmelucan, Puebla:Bilingual Customer Service Agent - No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.**_Key...
-
Bilingual Customer Service Representative Edo de
hace 2 semanas
Tláhuac, Ciudad de México HRE A tiempo completoVacante para la empresa HRE en Atizapán, Estado de México:Are you interested in starting the year with a new job? We are looking for the best talentImportant private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our teamOfrecemos: Sueldo base de...
-
Customer Service
hace 2 semanas
Tláhuac, Ciudad de México Sunsail, The Moorings and Leopard Catamarans A tiempo completoWithin our yachts brands, Leopard Catamarans, The Moorings and Sunsail, not only do we develop and sell state-of-the-art catamarans, but we plan and execute fantastic yacht charter adventures across Europe, the Caribbean and beyond.At Leopard Catamarans we design spacious, robust, performance-driven cruising catamarans which are highly adaptable to sunny...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México SAC ACTIVOS A tiempo completoImportante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como "BILINGUAL CUSTOMER SERVICE REPRESENTATIVE"Buscamos:Escolaridad: BachilleratoExperiência: mínima 6 mesesINDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL con buena ortografía. (Se harán...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México SAC ACTIVOS A tiempo completoImportante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como "BILINGUAL CUSTOMER SERVICE REPRESENTATIVE"Buscamos:Escolaridad: BachilleratoExperiência: mínima 6 mesesINDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL con buena ortografía. (Se harán...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México SAC ACTIVOS A tiempo completoImportante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como "Bilingual Customer Service Representative"Buscamos:Escolaridad: BachilleratoExperiência: mínima 1 añoINDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL preferentemente nativo, con buena ortografía. (Se harán...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México SAC ACTIVOS A tiempo completoImportante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como "BILINGUAL CUSTOMER SERVICE REPRESENTATIVE"Buscamos:Escolaridad: BachilleratoExperiência: mínima 1 añoINDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL preferentemente nativo, con buena ortografía. (Se harán...
-
Customer Service Representative- Modalidad de
hace 2 semanas
Tláhuac, Ciudad de México Cgs reclutamiento A tiempo completoPor expansión, importante empresa del sector electrónico solicita:CUSTOMER SERVICERequisitos: Bachillerato concluido o carrera técnica. Experiência mínima de 1 año en Customer service o en telemarketing.- Inglés avanzado (indispensable): Edad: 20 a 40 (preferentemente). Manejo intermedio de Paquetería Office.Principales funciones: Llamadas a clientes...
-
Customer Support Representative
hace 2 semanas
Tláhuac, Ciudad de México Cargobase A tiempo completoCargobase is looking for a Customer Support Representative to help us build a center of excellence in Mexico. The Cargobase Transportation Management System transforms how thousands of industry professionals worldwide process logistics. We help customers across many sectors, including automotive, semiconductors, electronics, and oil & gas, to improve their...
-
Bilingual Customer Service Representative
hace 2 semanas
Tláhuac, Ciudad de México SAC ACTIVOS A tiempo completoImportante empresa americana dedica a brindar soluciones para sectores financieros, se encuentra en búsqueda de la vacante como "BILINGUAL CUSTOMER SERVICE REPRESENTATIVE"Buscamos:Escolaridad: BachilleratoExperiência:mínima 1 añoINDISPENSABLE INGLÉS Y ESPAÑOL AVANZADO CONVERSACIONAL preferentemente nativo, con buena ortografía. (Se harán...
-
Bilingual Customer Service
hace 2 semanas
Tláhuac, Ciudad de México HRE A tiempo completoVacante para la empresa HRE en Atizapán, Estado de México:Bilingual Services Expert Estado de México: Start the year with a new job We are looking for the best talent Important private university is looking for Bilingual Customer Service Representative. If you have experience on customer service and you have an advance english level, join our...