Customer Service

hace 1 semana


Ciudad de México, Ciudad de México Global Executive A tiempo completo

Global Executive está buscando un Customer Service para uno de nuestros clientes más importantes del sector logística, es una empresa internacional que se encarga de la cadena de suministros a retailers, con presencia en diferentes continentes. Tiene oficinas en China, su casa matriz se encuentra en USA y las oficinas administrativas en Ciudad de México. Reportando a la Gerencia de Operaciones y Customer Service, esta posición tendrá la responsabilidad de dar seguimiento claro y oportuno a pedidos confirmados, análisis de información y participación activa para fortalecer, desarrollar e incrementar nuevos pedidos. Sus principales funciones como control y seguimiento de Ordenes de Compras de clientes, atención a clientes y resolución de conflictos, comunicación efectiva entre Merchandising (China), viajar a este país en caso de que sea necesario, coordinar entregas con el cliente y las diferentes áreas internas (Logística y Finanzas), captura y mantenimiento de información en tiempo y forma en SAP.



Requisitos:
  • Licenciatura en Relaciones Internacionales/ Administración/Negocios Internacionales o afin.
  • Experiencia en puestos similares.
  • Dominio de MS Office, ERP ́s (preferible SAP)
  • Manejo de inglés a nivel intermedio
  • Conocimiento en términos de importación y exportación

Puntos adicionales del puesto:

  • Modalidad híbrido: Lunes a Jueves (presencial) Viernes home office
  • Place of work: Polanco - Col. Hipódromo
  • Prestaciones superiores como aguinaldo, prima vacacional, vacaciones superiores, PTU, seguro de gastos médicos mayores, vales de despensa.

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