Bilingual Collections Specialist
hace 7 días
IMPORTANT:
This is
NOT a remote job opportunity. You will be required to work from the Guadalajara office, in Mexico.
We are seeking a telephone collections person who is self-motivated, can communicate effortlessly with clients, and bring them back onto a payment plan via an automated system.
If you wish to work with us, you must be a Superstar This means you must be at the top of your game, the best at what you do.
Responsibilities:
- Handle Inbound calls from clients.
- Make Outbound Calls to clients regarding payments and outstanding documents.
Your score will be determined by:
- The number of calls you make.
- Collection resolutions.
- Your ability to obtain documents from clients.
- Your survey results from Clients.
- Selfreporting daily on the abovelisted milestones.
Key Competencies:
- Listen and relate to clients.
- Type while on the phone.
- Know how to operate basic computer functions.
- Treat clients as if they are the most important person on earth
- Excellent verbal and written communication skills.
- Team player.
- Selfmotivated and must take initiative.
- Timeliness is vital.
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