A/r Customer Experience Advocate 2

hace 1 semana

Guadalajara, Jalisco, México Panduit A tiempo completo
At Panduit, Our People Make the Difference.

Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve.

We are committed to making a positive impact on the world:

Employee volunteerism and outreach projects help us connect and give back to the communities we serve, and by mobilizing our talent and resources we have pledged to minimize our ecological footprint and help our customers with their sustainability journeys.

We are looking for people to join us in making a difference:
people who are curious, value inclusion, and are committed to building a sustainable and connected world.

The A/R specialist is responsible for customer communication for all things related to collections, payments, and new customer inquiries. They will help manage data integrity in ERP system at the customer level and ensure overall customer satisfaction. They will also assist in customer order processing.

The A/R specialist is responsible for customer communication for all things related to collections, payments, and new customer inquiries. They will help manage data integrity in ERP system at the customer level and ensure overall customer satisfaction. They will also assist in customer order processing.

ESSENTIAL RESPONSIBILITIES:

  • A/R for Accommodation, Advance Replacement, Evaluation, Employee, Rep Samples, Replacement and Service Part Orders.
  • Review all incoming contracts for new customers, create new customer records in Netsuite and upload all pertinent docs accordingly.
  • Assist the
  • Send customers packing slips and proof of delivery docs for customer orders when there are discrepancies or questions.
  • Transact and backup order processing when needed.

EDUCATION AND EXPERIENCE:

  • Required Degree: Associate's degree with a business or accounting focus.
  • Preferred Degree: Bachelor's degree with business or accounting focus.
  • Years of Experience: 3+ years

TRAVEL REQUIREMENTS:

  • Within theater to customers < 10% of Time.
Work Shift

Day (Mexico - Jalisco)

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