Customer Success

hace 1 semana


Saltillo, Coahuila de Zaragoza, México Beepy Share SA de CV A tiempo completo



¿Quiénes somos?
Somos Beepy, una empresa líder en el mercado de carsharing en México. Nos dedicamos a proporcionar soluciones de movilidad innovadoras y sostenibles que facilitan el acceso a vehículos compartidos en todo el país a través de la aplicación para móviles del mismo nombre. Nuestra misión es transformar la movilidad urbana al ofrecer alternativas de transporte eficientes y amigables con el medio ambiente. Nos guiamos por valores como la sostenibilidad, la accesibilidad y la excelencia en el servicio al cliente.

Descripción del puesto:
Actualmente estamos buscando
Customer Success para unirse a nuestro equipo. Si eres una persona con facilidad de palabra, licencia de conducir, experiência previa en puestos relacionados, y has estudiado comunicación, mercadotecnia o una carrera afín, te invitamos a aplicar

Responsabilidades clave:

  • Prospectar nuevos clientes y gestionar el proceso de ventas.
  • Brindar seguimiento continuo a los clientes existentes.
  • Proporcionar soporte a los clientes para abordar sus necesidades y preguntas.
  • Implementar estrategias de retención para mantener una base de clientes leales.
  • Colaborar con el departamento de marketing para asegurar la satisfacción del cliente.

Requisitos:

  • Licencia de conducir vigente.
  • Facilidad de palabra y habilidades de comunicación excepcionales.
  • Experiência previa en ventas, atención al cliente o funciones relacionadas.
  • Licenciatura en Comunicación, Mercadotecnia o una carrera afín (se valorará positivamente).
  • Capacidad para aprender rápidamente y adaptarse a nuevas tecnologías y herramientas.
  • Pasión por el éxito del cliente y el logro de objetivos.

Ofrecemos:

  • Sueldo base de $8,000 netos con posibilidad de aumento según desempeño.
  • Disponibilidad para trabajar en un entorno híbrido (presencial y remoto) con un horario de 8 am a 6 pm con 1 hora de comida.
  • Equipo de trabajo que incluye celular y computadora.
  • Capacitación completa en el área y uso de herramientas.

Tipo de puesto:
Tiempo completo

Salario:
A partir de $8,000.00 al mes

Horario:

  • Lunes a viernes

Prestaciones:

  • Descuentos y precios preferenciales
  • Estacionamiento de la empresa
  • Servicio de gimnasio
  • Teléfono de la empresa

Lugar de trabajo:
remoto híbrido en 25198, Saltillo, Coah.
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