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Account Strategist, Customer Solutions

hace 3 meses


Ciudad de México, Ciudad de México Google A tiempo completo

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience working in an account management/sales planning role.
  • Ability to speak and write in English and Spanish fluently.

Preferred qualifications:

  • Experience in online advertising and/or with Google advertising products (e.g., Google Ads, Dynamic Remarketing, Shopping, Google Marketing Platforms, Mobile).
  • Experience in sales, customer support, account management, marketing or consulting.
  • Ability to develop executivelevel relationships with agency and advertiser customers.
  • Ability to deliver an assigned quota while managing multiple projects at a time.
  • Ability to take initiative, lead, motivate and work well with others.
  • Ability to analyze data, create and maintain spreadsheets and metrics.

About the job:


Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all.

Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow.

Using your relationship-building skills, you provide Google-caliber client service, research and market analysis.

You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business.

Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.


When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses.

We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities:

  • Manage a portfolio of Google Customer Solutions (GCS) businesses by understanding growth drivers, identifying opportunities, managing risks and creating multiquarter plans.
  • Collaborate within the Sales team, aligning workflow among team members to execute and ensure accountability to meet goals.
  • Manage sales pipelines while implementing creative ways to improve our customer relationships, tailor and share performanceenhancing suggestions.
  • Identify key client stakeholders and consult with customers on calls and in person to support digital marketing discussions and budgets.
  • Deliver assigned goals, while prioritizing and delivering a customer sales experience to Google advertisers.
Google is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law.

If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.