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Customer Quality Engineer

hace 3 meses

Las Pintas de Arriba, Jalisco, México Koch Shared Services A tiempo completo

Molex brings together innovation and technology to deliver electronic solutions to customers worldwide offering a full suite of solutions and services for many markets, including automotive, commercial vehicle and medical.

We are looking for a
Customer Quality Engineer for site in El Salto, JAL.

What You Will Do In Your Role:

  • Support customer(s) and representatives when conducting Quality system or process audits to agreed-upon standard by:
  • Defining how the Molex Quality Management System (QMS) works in tandem with customer quality plans
  • Demonstrating/providing internal documentation and data as proof of compliance
  • Ability to convey process to recognized automotive industry standards
  • Being adept in describing Molex internal business process including product release, process control/testing, noncompliant material management, document/data management and change review.
  • Performing data analysis and providing monthly/ quarterly reporting.
  • Lead audit teams to ensure that implementation, training, and golive actions are meeting or have met the customer(s) expectations. Determine necessary quality improvement factors and activities.
  • Initiate and drive problemsolving/8D activities internally or at customer sites regarding performance dropoff or product failure.
  • Work with customers and Molex engineering/manufacturing/supply chain/ product teams to resolve problems
  • Produce or provide proof of compliance using Molex internal documentation or modification of such to provide clear evidence. Ensure systems are captured in business processes consistent with customer expectations
  • Conduct regular quality review meetings with customers on quality planning and implementation, product reliability, case closure time, and overall product experience with emphasis on assessing customer satisfaction levels
  • Analyze and solve complex problems acting as a liaison between the customer and the internal teams

The Experience You Will Bring

Requirements:

  • Experience as Customer Quality Engineer in automotive or electromechanical technology business
  • Experience with Quality Management Systems such as Lean, Six Sigma, etc.
  • Bachelor's Degree
  • Experience using tools to identify root cause (8D, DMAIC, 5 Whys, etc.)
  • Experience with Excel (charts, graph, V lookup, pivot tables) and creating presentations in Power Point
  • Must be a highly responsible individual who can work independently and with mínimal supervision

What Will Put You Ahead:

  • Familiar with ISO900
  • Familiar with ISO/TS16949 or VDA or equivalent standards
  • Sustainment or implementation of a Quality Management System
  • Experience in the implementation of core tools including APQP, PPAP, SPC, MSA, FMEA, and development of control plans
  • Bachelor's Degree
in the Sciences

  • American Society of Quality (ASQ) certification
  • Experience using SAP or similar
This role is eligible for relocation bonus/support

Tipo de puesto:
Tiempo completo

Horario:

  • Turno de 8 horas

Prestaciones:

  • Aumentos salariales
  • Estacionamiento de la empresa
  • Estacionamiento gratuito
  • Seguro de gastos médicos
  • Seguro de gastos médicos
mayores

  • Seguro dental
  • Seguro de vida
  • Servicio de comedor
  • Servicio de comedor
con descuento

  • Vacaciones adicionales o permisos con goce de sueldo
  • Vales de despensa

Experiência:
- la industria automotriz: 2 años (Deseable)
- la industria electromécanica: 2 años (Deseable)
Customer Quality Engineer: 2 años (Obligatorio)

Idioma:

  • Inglés (Obligatorio)
  • Health insurance