Associate Manager

hace 1 semana

Monterrey, Nuevo León, México Uber Freight A tiempo completo

About the Role


Transplace, an Uber Freight company, is looking for experienced professionals' supervisors with a background in the Transportation, Supply Chain or Logistics field.

Our specialists will supervise day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments while providing excellent customer service to our customers.


  • Establish and maintain effective relationships with Customers through professional and timely communications, and inquiry responses.
  • Ensure CSRs and Team Leaders achieve their goals and meet day to day operations' needs.
  • Source, coordinate Capacity assignment according to Customer's requirements and needs with Procurement/Capacity team that meet the financial and service expectations of Transplace.
  • Monitor team's performance.
  • Secure and request automatization of rates in TMS.
  • Ensure carrier performance meets customer expectations
  • Capacity internal performance metrics.
  • Make strategic transportation & volume commitment decisions with the Capacity and Sales team that positively impact Transplace profitability and/or customer costs.
  • Communicate service issues to customer or TP management.
  • Demonstrate ownership of assigned segments of business.
  • Analyze customer and carrier data, to identify cost saving opportunities.
  • Assists on onboarding processes.
  • Oversee team assigned to the position and monitor service across different zones/accounts.
  • Track volume and revenues on a weekly basis (Scorecards).
  • Oversee and correct service issues with customers.

Basic Qualifications

  • Availability of shift rotation every 2 months.
years' experience on Logistics

  • At least 1 year managing personnel
  • Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas
  • Bachelor's degree
  • Advanced Spanish and English written, oral, and presentation communication skills

Preferred Qualifications

  • Logistics Expertise—Understand import and export operation basics, function of the Elogs and fuel
  • Reporting and Analytics (Ability to run BI reports; validate information; understand report, and offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)

About Uber Freight

EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Tipo de puesto:
Tiempo completo

Sueldo:
A partir de $36,500.00 al mes

Horario:

  • Incluye fines de semana
  • Rotativo
  • Turno de 8 horas

Prestaciones:

  • Estacionamiento de la empresa
  • Programa de referidos
  • Seguro de gastos médicos mayores
  • Vales de despensa

Pregunta(s) de postulación:

¿Cuentas con disponibilidad para rotar turnos cada 2 meses?

¿Estas de acuerdo con que tus descansos sean 2 dias entre semana?

Educación:

  • Licenciatura terminada (Obligatorio)

Experiência:
- logística: 3 años (Obligatorio)

Idioma:

  • Ingles (Obligatorio)

Lugar de trabajo:
In person

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