Customer Service Representative

hace 1 semana


Mexicali, Baja California, México Uline A tiempo completo

Customer Service Representative

From $30,900 pesos per month to $34,400 pesos per month

Mexicali Branch

Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800

Complejo Tecnológico Nicoya

Mexicali, B.C. Mexico 21607
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours:
Monday - Friday, 11:30 AM to 9 PM.

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fastpaced environment using worldclass technology.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree
    preferred.
-
Bilingual (English / Spanish) - 100% in both verbal and written forms.

  • Desire to provide the best possible experience for our customers.
  • Thrive in a fastpaced environment.

Benefits

  • Complete insurance coverage that includes medical, dental, vision and more.
  • Savings fund with employer match.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Bonus programs that include annual performance, sales goals and profit sharing.

About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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