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Customer Service Representative
hace 3 meses
Pay Range: $30,900 pesos to $34,400 pesos per month
Location: Mexicali Branch, Carr. Mexicali Aeropuerto KM 17, Int Blvd Nicaragua #800, Complejo Tecnológico Nicoya, Mexicali, Mexico 21607
Customer Service is the heartbeat of Uline. As a Customer Service Representative, you'll dive into order details to provide an outstanding experience our customers adore.
Our company is constantly growing, opening up new career opportunities and offering job stability you can rely on.
Position Responsibilities:
- Process customer orders and inquiries in a collaborative call center environment using top-notch technology.
- Interact with customers via phone, email, and chat.
- Assist customers in navigating Uline's website and online ordering.
- Become an expert on products and solutions. We'll provide you with the knowledge to answer product, pricing, and shipping inquiries quickly and confidently.
Minimum Requirements:
- High school diploma or equivalent. Bachelor's degree is a plus.
- Prior customer service experience is beneficial, but we will train you to deliver excellent service to our customers.
- Bilingual proficiency in English and Spanish, both verbally and in writing.
Benefits:
- Comprehensive insurance coverage, including medical, dental, vision, and life insurance, as well as wellness programs.
- Savings fund with employer matching.
- Paid holidays and generous paid time off.
- Tuition Assistance Program for professional development.
- Bonus programs based on performance, sales targets, and profit sharing.
About Uline:
Uline is the leading distributor of shipping, industrial, and packaging materials in North America. We are a family-owned business renowned for exceptional service, high-quality products, and same-day shipping of our extensive in-stock inventory. With over 9,000 employees across 13 locations, it's time for you to become part of Uline.
Uline maintains a drug-free workplace. All new employees are required to undergo a pre-employment drug screening.
EEO/AA Employer/Vet/Disabled