Customer Experience Coordinator

hace 2 semanas


Tijuana, Baja California, México Grupo CSI SA de CV A tiempo completo

Vacante para la empresa Grupo CSI SA de CV en Otay - Tijuana, Baja California:

Descripción del empleo
Descripción del empleo


Grupo CSI solicita personal que mejore la experiência de compra de nuestros clientes, mediante la capacitación del personal, tomando encuestas, mejorando exhibición, programa de lealtad y seguimiento postventa de cada UN.


Ofrecemos
- $6,000 semanales (3,500.00 semanal de sueldo base +$2,500.00 de comision semanal anticipadas los primeros 3 meses).

  • Comisiones del 1% sobre la venta de todas nuestras tiendas 5.11 OA (Estimadas en mas de $10,000 mensuales).

Requisitos:

  • Licenciatura terminada.
  • 3 años de experiência en area de MKT.
  • Experiência en costumer experience.
  • Experiência con sistema Freedman.

Funciones que desempeña

  • Desarrollar métodos y disciplinas que conlleven a la satisfacción del cliente y una mejora en su atención y experiência.
  • Capacitación al personal constantemente sobre productos y estrategia de ventas
  • Hacer programas de lealtad y llevar su control
  • Asegurar el métrico LTV (Livetime Value-Valor de Vida) de los clientes y medir el retorno a 5 años (formula Ticket promedio x compras promedio por cliente por año) x tiempo promedio de retención de clientes = LTV).
  • Licenciatura terminada (Deseable)

Para postularse:

  • Eapp*Tipo de puesto: Tiempo completo

Salario:
$5, $6,000.00 a la semana

Horario:

  • Diurno
  • Turno matutino

Prestaciones:

  • Descuentos y precios preferenciales

Tipos de compensaciones:

  • Bono de puntualidad

Pregunta(s) de postulación:

¿Vives en Tijuana?

Educación:

  • Licenciatura terminada (Obligatorio)

Experiência:

  • Mercadotecnia: 3años (Obligatorio)
  • Costumer experience: 1año (Obligatorio)

Nível de educación deseada:

Superior - titulado

Nível de experiência deseada:

Nível Experto

Función departamental:

Marketing / RRPP / Comunicación

Industria:

Coorporativo
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