Global HR Services Manager
hace 1 semana
Role SummaryThis role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed decisions.Key ResponsibilitiesLeadership & People Management: Lead and develop supervisors overseeing Benefits, Leaves & Accommodations, HR Operations, and Recruiting teams.Service Delivery & Operations: Own day-to-day service delivery against SLAs/OLAs, establish SOPs and knowledge articles, oversee case management workflows (e.g., ServiceNow).Process, Compliance & Risk: Ensure global compliance with relevant local laws and regulations, and internal governance frameworks and policies.Continuous Improvement & Transformation: Champion process standardization and automation opportunities.Talent Acquisition & Workforce Enablement: Partner with TA leadership to ensure scalable recruiting support.Benefits, Leaves & Accommodations: Oversee administration of global benefits programs and compliant administration of global leaves and accommodations.Data, Reporting & Analytics: Own operational dashboards and insights, use data to forecast demand and optimize staffing.QualificationsRequired: 7–10 years of progressive HR experience with 3–5 years managing leaders or supervisors in global environments.Direct experience in at least two of the following domains: benefits, leaves/accommodations, HR operations/shared services, recruiting.Proven track record overseeing service delivery using HR case management tools (e.g., ServiceNow), HRIS (e.g., Workday/SAP), and benefits administration systems.Preferred: Experience in global leaves and accommodationsPreferred: Experience in a Global Business Services environment, Lean Six Sigma certification, vendor management experience, relevant HR certifications.
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Global HR Services Manager
hace 1 semana
Azcapotzalco, México HCLTech A tiempo completoRole SummaryThis role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Global HR Services Manager
hace 1 semana
Azcapotzalco, México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Global HR Services Manager
hace 1 semana
Azcapotzalco, México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Global HR Services Manager
hace 1 semana
Azcapotzalco, Ciudad de México HCLTech A tiempo completoRole SummaryThis role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Global HR Services Manager
hace 1 semana
Azcapotzalco, Ciudad de México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Manager People Advisory
hace 5 días
Azcapotzalco, México HSBC Global Services Limited A tiempo completo**Manager People Advisory**- **Role purpose**To be a trusted partner empowering managers and employees with proactive guidance, that drives sustainable business success- **Main activities**:- Support people managers and employees in navigating complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the...
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Human Resources Services Manager
hace 1 semana
Azcapotzalco, México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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HR Delivery Services Executive
hace 4 semanas
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of**HR Delivery Services Executive****Role Purpose.** The Delivery Services (DS) role will execute all elements...
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HR Advisor
hace 1 semana
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC) - HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of **HR Advisor** **Role purpose & Main activities**: - Support people managers and employees in...
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Delivery Services Analyst
hace 2 semanas
Azcapotzalco, México HSBC A tiempo completoIf you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of: **Delivery Services Analyst** **Role Purpose.** The Delivery Services (DS) role will execute all elements of HR Operations and Professional Services,...
