Global HR Services Manager
hace 4 semanas
Role SummaryThis role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed decisions.Key ResponsibilitiesLeadership & People Management: Lead and develop supervisors overseeing Benefits, Leaves & Accommodations, HR Operations, and Recruiting teams.Service Delivery & Operations: Own day-to-day service delivery against SLAs/OLAs, establish SOPs and knowledge articles, oversee case management workflows (e.g., ServiceNow).Process, Compliance & Risk: Ensure global compliance with relevant local laws and regulations, and internal governance frameworks and policies.Continuous Improvement & Transformation: Champion process standardization and automation opportunities.Talent Acquisition & Workforce Enablement: Partner with TA leadership to ensure scalable recruiting support.Benefits, Leaves & Accommodations: Oversee administration of global benefits programs and compliant administration of global leaves and accommodations.Data, Reporting & Analytics: Own operational dashboards and insights, use data to forecast demand and optimize staffing.QualificationsRequired: 7–10 years of progressive HR experience with 3–5 years managing leaders or supervisors in global environments.Direct experience in at least two of the following domains: benefits, leaves/accommodations, HR operations/shared services, recruiting.Proven track record overseeing service delivery using HR case management tools (e.g., ServiceNow), HRIS (e.g., Workday/SAP), and benefits administration systems.Preferred: Experience in global leaves and accommodationsPreferred: Experience in a Global Business Services environment, Lean Six Sigma certification, vendor management experience, relevant HR certifications.
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Global HR Services Manager
hace 1 semana
Azcapotzalco, Ciudad de México HCLTech A tiempo completoRole SummaryThis role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Global HR Services Manager
hace 4 semanas
Azcapotzalco, Ciudad de México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Manager People Advisory
hace 4 semanas
Azcapotzalco, México HSBC Global Services Limited A tiempo completo**Manager People Advisory**- **Role purpose**To be a trusted partner empowering managers and employees with proactive guidance, that drives sustainable business success- **Main activities**:- Support people managers and employees in navigating complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the...
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Human Resources Services Manager
hace 4 semanas
Azcapotzalco, México HCLTech A tiempo completoRole Summary This role leads a team of supervisors overseeing the delivery of key Global HR services: Benefits, Leaves & Accommodations, HR Operations/Shared Services, and Recruiting/Talent Acquisition. This role ensures standardized, compliant, and high-quality service delivery, driving process excellence, continuous improvement, and data-informed...
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Manager HR Advisory
hace 2 semanas
Azcapotzalco, México HSBC A tiempo completoJob descriptionIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of**Manager HR Advisor****Role Purpose**Support people managers and employees in navigating complex people...
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Global Mobility Specialist
hace 1 semana
Azcapotzalco, México HSBC Global Services Limited A tiempo completoIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of**Global Mobility Specialist**We are seeking a qualified Global Mobility Professional to join our Americas team. In this role,...
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Delivery Services Analyst
hace 2 semanas
Azcapotzalco, México HSBC A tiempo completoIf you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of:**Delivery Services Analyst - Bajas****Role Purpose.**The Delivery Services (DS) role will execute all elements of HR Operations and Professional...
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Specialist, HR Country Management
hace 3 semanas
Azcapotzalco, México AT&T Mexico A tiempo completoAt AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.Responsible for supporting the HR Country Manager on country HR and legal compliance. Offering guideline, managing...
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Senior Manager HR Advisory
hace 3 días
Azcapotzalco, México HSBC A tiempo completo-Job descriptionIf you’re looking for a career where you can make a real impression, join our Global Service Center (GSC) - HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of **HR Advisory Senior Manager** **Role purpose**: Leads a team of People Advisors, to be the trusted...
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Delivery Services Analyst
hace 2 semanas
Azcapotzalco, México HSBC A tiempo completoIf you’re looking for a career where you can make a real impression, join GSC HSBC and discover how valued you’ll be.We are currently seeking an experienced professional to join our team in the role of:**Delivery Services Analyst EDC****Role Purpose.**The Delivery Services (DS) role will execute all elements of HR Operations and Professional Services, as...
