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Senior Brand Designer, Campaigns

hace 4 meses

Ciudad de México, Ciudad de México Zendesk A tiempo completo

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Job Description

Zendesk is looking for a Senior Brand Designer to help deliver beautifully crafted, engaging campaigns for our billion-dollar company. You'll work as a mighty creative champion, making sure our work is easy to understand, confident, generous, and mega fresh.

We're looking for someone who's passionate about their craft, excited to develop new ideas, and ready to work on projects that directly impact the business. You'll be teaming up with skilled copywriters, filmmakers, producers, animators, and a crew of talented designers—a down to earth and friendly bunch that will amaze you with their work and their excellent sense of humor.

Perhaps you're wondering why you should work at Zendesk over some 'cool' creative agency. Well, let's just leave this here: We offer a genuine respect for mental health, a good salary, and the opportunity to flex your creative chops while also delivering the goods. Not to mention that our work wins plenty of awards to brighten up your portfolio.

The day-to-day:

  • Take a key role on a broad range of multi-format, collaborative campaign projects, with deliverables spanning brand identity, social campaigns, interactive reports, and branded content.
  • Design creative assets that engage, inspire, and connect with our audience – and put a fresh spin on our visual language.
  • Lead on smaller campaign projects with autonomy and confidence, presenting your work back to senior creatives and stakeholders.
  • Take complex, technical briefs and transform them into innovative and effective campaign ideas.
  • Embrace differences and look for opportunities to collaborate and strengthen global diversity, equity, and inclusion practices.

Requirements:

  • 4+ years of experience as a designer or art director working in creative marketing and/or advertising. Agency experience would be good; experience working in-house gets an extra gold star.
  • Good sense of design principles, typography, layout, and attention to detail.
  • Strong concepting and ideation skills, keeping on top of trends across the industry and market-leading campaigns.
  • Natural collaborator across copy, video, digital and other disciplines.
  • Experience presenting to stakeholders, defending design decisions, and incorporating feedback
  • Excellent organizational skills and ability to collaborate and incorporate people from across the team.
  • Technical skills and program competencies: Figma is our main squeeze, but proficiency with Photoshop, Illustrator, After Effects, and broadly Adobe CC is very helpful too.

Candidates must include a portfolio. Work samples should show design craft, conceptual thinking, attention to detail, and a variety of experience.

In-Office:

This role will be onsite at our Mexico City office.

#Remote

#LI-DT2

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you're collaborating from your home office, a Zendesk workspace, or the kitchen table, you're part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.