Field Service Representative Secure Power

hace 3 semanas


Ciudad de México, Ciudad de México Schneider Electric A tiempo completo
Schneider ElectricTMcreates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries.

From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations.

Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every Great people make Schneider Electric a great company.

This position is accountable for installing, inspecting, maintaining, troubleshooting and repairing customer equipment. FSR will maintain, repair, and provide technical support for all Schneider products, both in the shop and on site. Work on competitive equipment may also be part of the role.


What do you get in this position? q Comply with Safety and cyber security policies, practices and procedures q Perform Startup/Commissioning on Schneider Electric product & possible competition equipment.

q Perform Preventive, scheduled and unscheduled Maintenance on equipment q Analyze and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer q Analyze and explain reports results to customers and management q Certification & accreditation could be required vs Business and Country regulations.

q Proactive participation to team collective initiatives & management meetings to achieve departmental and company goals (SIM1) q Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc.)

q Support planners, coordinators, project manager to get good customer site condition understanding q Escalate quality or technical issue detected on field q Understand Ecostruxure offer and provide technical explanation to customers q Use all digital tools designed for SE FSR q Track Installed Base (serviceable assets) q Advise customers on different opportunities to optimize its install base and create lead generation business opportunities q Perform basic audits of customer's electrical systems and equipment (MPS walktrough) Perform Field Services Operations by providing best in class customer

This job might be for you if: Electronic/ Electrical /Control & Aut Knowledge Leadership and teamwok. Capable to lead a project on site for a start up and comissioning English Intermediate level. Drawing interpretation ( electrical/mechanical) Availability to work in flexible shift Availability to travel

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