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Sales Support Administraitor
hace 4 semanas
Importante empresa llantera solicita:
Analista de soporte de ventas y Servicio al cliente.
Requisitos:
Escolaridad:Lic. en Administración de Empresas, o carrera afín en áreas administrativas.
Experiencia: mínima de 2 en puestos similares (comprobables)
Excel intermedio-avanzado.
Nivel intermedio-avanzado en SAP o un sistema ERP similar.
Conocimientos y Habilidades:
Previa experiencia en atención al cliente
Manejo de inventarios en SAP.
Amplios conocimientos en paquetería Office.
Facturación 3.3
Fuertes habilidades de servicio al cliente.
Experiencia Excel y la habilidad para utilizar y crear bases de datos y hojas de cálculo.
Funciones a Desarrollar:
*Seguimiento al proceso de pedido posventa, desde la realización del pedido hasta la entrega de la mercancía, garantizando la satisfacción del cliente. Esto incluye resolver problemas y supervisar el proceso de cumplimiento de pedidos.
*Responsable de las funciones de servicio al cliente, procesar pedidos y revisar el inventario en relación con las necesidades de los clientes.
*Preparar informes de estado de contenedores y comunicarlo a los clientes.
*Emisión y tratamiento de facturación electrónica 3.3 (CFDI, XML, ingresos, egresos, complementos, notas de crédito, notas de cargo y órdenes de compra). Envió a los clientes y control de archivo digital y físico.
*Comunicar nuevos productos y / o cambios de código de facturación a los clientes.
*Control y ejecución de notas de crédito.
*Proceso (de Conciliación y revisión de documentos validación de información, facturas, pólizas, notas de crédito, remisiones, pagos, etc.) Para llevar un control actualizado del saldo del cliente.
*Proceso de, confirmación de fechas de cobro, (interacción con los clientes Llamadas de cobro y recordatorio de pago).
*Alimentación de la cobranza efectuada y conciliación de pagos.
*Elaboración de reportes ejecutivos de los puntos anteriores.
Ofrecemos:
Salario 13,000.00 brutos
Ayuda de comida 1,800.00 brutos
Prestaciones de Ley y superiores.
Gastos Médicos Mayores
Zona de trabajo: Miguel Hidalgo.
Nivel de educación deseada:
Superior - trunco
Nivel de experiencia deseada:
Nivel Medio
Función departamental:
Manufactura / Operaciones
Industria:
Automotriz
- Excel intermedio
- Sap
- Cadena de suinistro
- Lógistica
Esta vacante viene de la bolsa de empleo
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