Restaurant Operations Analyst

hace 3 semanas


Ciudad de México, Ciudad de México Rappi A tiempo completo

Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos

¿Quieres saber por qué Rappi?

VEMOS OPORTUNIDADES donde otros ven problemas;

VEMOS CERCANIA donde otros ven distancia;

VEMOS ADRENALINA donde otros ven presión.

Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiencia.

¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi

Revisa cómo impactarás nuestro ecosistema:

Analista Opertivo para la vertical de Restaurantes, que tendrá como principales responsabilidades el mantenimiento sano de diveras métricas operativas, por medio del seguimiento y análisis diario para mejorar la operación de una de las verticales más grandes de Rappi

Como parte de Rappi, serás responsable de:

Main Responsibilities

  • Elaboración de reportes recurrentes, resumidos y estructurados para diagnosticar el servicio de aliados a nivel KPI
  • Digerir el mundo de data y presentarla de manera muy efectiva y resumida
  • Organización efectiva de la información para brindarla a los stakeholders (Aliados,AGMs, KAMs, Agentes de territorio, Aliados)
  • Tener la capacidad de identificar desviaciones de KPIs y poder entrar al detalle más fino para diagnosticar causa raíz de un problema
  • Elaboración de planes estratégicos y escalables para mejorar el servicio de los aliados del territorio para mejorar su NPS y su venta
  • Contacto semanal con Agentes, AGMs, y KAMs para mejorar procesos de información, brindando el servicio que necesiten para mejorar su ejecución
  • Creación y participación constante en los distintos proyectos del área siempre buscando la mejora continua del servicio
  • Visitas a tiendas fisicas para detección de problemas. Reuniones presenciales con aliados para mejorar la operación del negocio.

Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?

Key Requirements

  • Carreras: Administración, Ingeniería industrial, Economia o carreras afines.
  • Experiencia 1-3 años en análisis de datos, administración, logística o similares
  • Perfil analitico
  • Experiencia como consultor preferida
  • Dinámico, resiliente, tolerante a la frustración
  • Excel avanzado
  • Sinopsis de diapositivas con excelente presentación
  • Manejo de bases de datos
  • SQL preferido
  • Trabajo en equipo
  • Organización y disciplina
  • Manejo de power bi o herramientas de visualización de data (deseable)

Tipo Empleador:

Regular

Empleador:

Rappi Technology Mexico

Para más información consulta nuestra pagina web y revisa nuestras reseñas en Glassdoor

Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos #Rappi


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