Critical Infrastructure Maintenance Technician Manager

hace 3 semanas

Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician Manager.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CE Technician Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Model - Live our culture; Embody our values; Practice our leadership principles.
  • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
  • Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
Equipment and Systems Operations
  • Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently.
  • Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends.
  • Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders.
  • Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs.
  • Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents.
  • Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition.
Equipment and Systems Maintenance
  • Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
  • Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise
  • Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
  • Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns.
  • Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes.
  • Advises junior colleagues on inspection and supervision issues.
  • Provides consultation to lower-level colleagues in troubleshooting systems and problems
Critical Environment Culture
  • Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
  • Proactively ensures safety and security requirements are followed and met for the work of themselves and others.
  • Maintain safe working conditions and escalate immediately when unsafe working conditions are observed.
  • Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.
  • Participates in required meetings, trainings, and necessary handoffs.
Other
  • Embody our culture and values
Qualifications

Required Qualifications:
  • High School Diploma, GED, or equivalent.
  • 5+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
    • OR equivalent experience.
  • Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.
  • Ability to communicate in English both spoken and witten.
While not required, we also look for the following Preferred Qualifications :
  • High School Diploma, GED, or equivalent AND 7+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
    • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
    • OR equivalent experience.
  • 1+ year(s) people management experience
Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

  • Critical Infrastructure Maintenance Technician

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    This position is 100% on-siteIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data CenterCritical Environment Technician . Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a...

  • Critical Infrastructure Maintenance Technician

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    This position is 100% on-siteIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data CenterCritical Environment Technician . Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a...

  • Maintenance-Technician I

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance...

  • Maintenance-Technician I

    hace 2 meses

    Santiago de Querétaro, Querétaro de Arteaga, México Marriott International A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation AC Hotel Queretaro Antea, Avenida Antea No 1050 Ejido Jurica, Queretaro, Queretaro, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance...

  • Junior Data Center Critical Facilities

    hace 2 meses

    Santiago de Querétaro, Querétaro de Arteaga, México Equinix A tiempo completo

    Who are we?Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility,...

  • Maintenance Technician

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México BRP A tiempo completo

    Bienvenido(a) a BRPBRP es líder mundial en vehículos recreativos y botes, creando caminos de innovación para moverse en nieve, agua, asfalto, tierra y aire. Con sede en la ciudad canadiense de Valcourt, Quebec; nuestra empresa tiene sus raíces en un espíritu de ingenio y un enfoque al cliente.En la actualidad, nuestras operaciones se encuentran en...

  • Maintenance Technician

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México BRP A tiempo completo

    Bienvenido(a) a BRPBRP es líder mundial en vehículos recreativos y botes, creando caminos de innovación para moverse en nieve, agua, asfalto, tierra y aire. Con sede en la ciudad canadiense de Valcourt, Quebec; nuestra empresa tiene sus raíces en un espíritu de ingenio y un enfoque al cliente.En la actualidad, nuestras operaciones se encuentran en...

  • Datacenter Logistics Manager

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Logistics Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Empower Billions...

  • Datacenter Logistics Manager

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Logistics Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Empower Billions...

  • Senior Datacenter Technician

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will...

  • Senior Datacenter Technician

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft Games A tiempo completo

    As a Microsoft Senior Data Center Technician (DCT), you will demonstrate expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment. You will...

  • IT Support

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Company DescriptionAvery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and...

  • IT Support

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Company DescriptionAvery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company's products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and...

  • Business Unit Manager

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Company DescriptionAbout Avery DennisonAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands...

  • Business Unit Manager

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Avery Dennison A tiempo completo

    Company DescriptionAbout Avery DennisonAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands...

  • Pay Roll Manager

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Cognizant Technology Solutions A tiempo completo

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...

  • Pay Roll Manager

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Cognizant Technology Solutions A tiempo completo

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...

  • Technical Support Engineer

    hace 4 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México HPE A tiempo completo

    Technical Support Engineer Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. Our culture thrives on finding new and better ways to accelerate what's next. We value diverse backgrounds and offer flexibility to manage work and personal needs. Join us and open up opportunities with HPE. Job...

  • Technical Support Engineer

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México HPE A tiempo completo

    Technical Support Engineer Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. Our culture thrives on finding new and better ways to accelerate what's next. We value diverse backgrounds and offer flexibility to manage work and personal needs. Join us and open up opportunities with HPE. Job...

  • Project Coordinator for SAP

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México DXC Technology A tiempo completo

    Job Description:* Project Coordinator for SAP – DXC Technology – on site in Querétaro*At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process...