Change and Comms Manager

At AstraZeneca (we believe in the potential of our people and you'll develop beyond what you thought possible. We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us. Our mission is ambitious, and it takes the skills of a collaborative team to really deliver on what science can do. We make the most of your skills and passion by actively supporting you to see what you can achieve, no matter where you start with us.

The External Expert Engagement Services Team is a service tower within Global Business Services – Compliance, Legal and Contracting Operations (CLCO) at AZ that leverages a combination of technology, standardised processes and managed services to support the organisation with managing compliant contractual relationships between AZ and Healthcare Professionals (HCPs) and Healthcare Organisations (HCOs).

In this role, you will develop and deliver comprehensive change management and communications strategies that drive engagement, adoption and consumption of process, organizational and technology changes. You will collaborate with leaders across the business to enable the evolution of the organization through change agility. The incumbent will be responsible for developing and maintaining change management tools, templates, guidance and resources. Additionally, you will run training sessions and workshops to educate colleagues on how to apply change management in their own role.

Key Responsibilities

Change Management

• Develop and implement the change framework, practices and toolkit that enable adoption of change initiatives
• Support the design and delivery of change management plans that maximise adoption of new capabilities and services as well as employee engagement
• Measure the effectiveness of change plans and adjust as necessary to improve outcomes
• Responsible for guiding change activities across our E3S portfolio of services
• Create and maintain documentation and other materials related to change management efforts
• Continuously monitor and evaluate the change agility in E3S, adjusting as needed to ensure it remains effective and relevant.

Strategic Communication

• Implement and evolve aspects of communication strategy in support of E3S strategy
• Responsible for developing and driving integrated change management & communications plans to evolve E3S value proposition and launch new initiatives
• Cultivate E3S culture to be a great place to work by establishing positive local engagement and empowering employees to connect in wider forums.
• Build engaging content for a variety of communication channels including Workplace, Nucleus, Newsletters
• Measure the effectiveness of communication plans
• Partner with internal and external partners to perform Comms, Change and Training needs analysis as part of product and process delivery
• Execute the development of training materials and deliver training and engagement meetings in a consistent way

Essential Skills/Experience:

• Expertise in change management, with a proven record of delivering successful global change projects.
• Experience building out and implementing a change management strategy, framework and training plan in complex environments
• Strong communication and relationship building skills with the ability to influence others to achieve objectives
• Highly skilled at facilitation and information gathering.
• Proficient at crafting compelling and aesthetically pleasing presentations
• Ability to interpret and communicate technical information into business language and in alignment with AZ business
• Strong organizational awareness, business acumen, and customer orientation.
• Strong leadership skills, with ability to advise and engage teams to achieve strategic objectives
• Excellent decision-making and problem-solving skills to analyse and resolve sophisticated called out issues
• Ability to build strong and credible relationships with excellent communication & interpersonal skills across levels
• Extensive experience of working in multi layered teams in a global environment
• Ability to adapt to constantly changing needs with an open and constructive mindset
• Effective critical thinking and problem-solving skills
• Degree level education

Desirable Skills/Experience:

• Formal qualifications in change management, project management, and/or process improvement methodologies.
• Experience of working in a global organisation with complex/geographical context.
• Pharmaceutical experience.
• Project management skills in delivering internal projects and with external partners.
• Experience leading people through change
• Experience in Agile methodologies and change frameworks is a plus

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we're opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

So, what's next

Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.

Where can I find out more?

Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram

AstraZeneca is an equal opportunity employer.

AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Strong English communication skills required.

Positions are open to Mexican Citizens and official residents of Mexico.

Location: Guadalajara (hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.