Dir-Event Management

hace 3 semanas

Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo
Job Number
Job Category Event Management
Location The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY


Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable).

Position ensures implementation of the brand service strategy and brand initiatives.

The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales.

Ensures the team meets the brand's target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department.


CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

  • Researches and analyzes new products, pricing and services of competition.
  • Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
  • Ensures the property is apprised of all groups that will impact property operations.
  • Works with culinary team to ensure compliance with food handling and sanitation standards.
  • Oversees Event Operations including Banquets, Event Services and Event Technology.
  • Oversees event planning team (BEO/Resume writers).
  • Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
  • Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
  • Leads the execution of brand service initiatives in event management areas.
  • Develops an Event Management strategy that is aligned with the brand's business strategy and leads its execution.

Leading Event Management Teams

  • Sets expectations and holds event management leadership team accountable for desired service behaviors related to product and service delivery.
  • Communicates a clear and consistent message regarding departmental goals to produce desired results.
  • Identifies key drivers of business success and keeps team focused on the critical few to achieve results.
  • Ensures integration of departmental goals in game plans.
  • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Managing Profitability

  • Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service.
  • Works directly with major groups when high profile and financial impact will be significant (limited instances).
  • Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.

Ensuring Exceptional Customer Service

  • Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
  • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Reviews and responds to results of Event Satisfaction Survey.

Conducting Human Resources Activities

  • Works with Human Resources to ensure compliance with all applicable laws and regulations.
  • Reviews property specific event operations annually and makes appropriate adjustments.
  • Reviews staffing levels to ensure that guest service and operational needs are met.
  • Communicates and ensures departmental and property emergency procedures are executed when necessary.
  • Ensures that regular, ongoing communication is happening in all areas of event operations (e.g., BEO meetings, pre-event briefings, staff meetings, food and beverage team, culinary team).
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.

EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm.

The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.


But to create this magical experience, we need you.

We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.

A place where service comes from the heart, not from a handbook.

A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Dir-Beverage

    hace 3 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Food and Beverage & CulinaryLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYManages all beverage operations and staff on a daily basis. Areas of responsibility include beverage...

  • Dir-Engineering-A

    hace 4 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYProvides a high level of property maintenance knowledge. Position has overall responsibility for maintaining...

  • Mgr-Banquets

    hace 4 semanas

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Event ManagementLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryDirects and motivates team while personally assisting in providing high quality service based on requirements and...

  • Mgr-Banquets

    hace 3 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Event ManagementLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and...

  • Director - Rooms

    hace 1 semana

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryFunctions as the strategic business leader of the property's Rooms department....

  • Supervisor Pool

    hace 2 semanas

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryCreate recreational activity agendas and advertisements using publishing software. Conduct...

  • Coordinador Ambiental

    hace 3 semanas

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryCoordinate with other departments using telecommunications devices in order to respond to...

  • Supervisor Pool

    hace 3 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCreate recreational activity agendas and advertisements using publishing software. Conduct...

  • Beach Ambassador

    hace 3 semanas

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Golf, Fitness, & EntertainmentLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryPromote a fun and relaxing atmosphere for guests in all recreational activities and...

  • Coordinador de Jardinería

    hace 2 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Engineering & FacilitiesLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYCoordinate with other departments using telecommunications devices in order to respond...

  • Mesero (a)

    hace 2 semanas

    Playa del Carmen, Quintana Roo, México Marriott International A tiempo completo

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type...

  • Mesero (a)

    hace 2 semanas

    Playa del Carmen, Quintana Roo, México The St. Regis Kanai Resort - Riviera Maya A tiempo completo

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryServe food courses and alcoholic beverages to guests. Set tables according to type of...

  • Dir-Event Management

    hace 1 semana

    Playa del Carmen, México Edition Hotels A tiempo completo

    JOB SUMMARY Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with...

  • Dir-Event Management

    hace 1 mes

    Solidaridad, Playa Del Carmen, México Marriott International A tiempo completo

    Job Number 24060704Job Category Event ManagementLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYOversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering,...

  • Dir-event Management

    hace 2 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24084327 **Categoría de Empleo** Event Management **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que ofrece...

  • Dir-beverage

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24029575 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Dir-Rooms-B

    hace 1 semana

    Playa del Carmen, México St. Regis Hotels & Resorts A tiempo completo

    JOB SUMMARY Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The...

  • Dir-culture & Entertainment

    hace 7 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23157908 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Dir-food & Beverage-b

    hace 6 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24026710 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es...

  • Dir-Engineering-A

    hace 3 semanas

    Solidaridad, Playa Del Carmen, México Marriott International A tiempo completo

    Job Number 24070017Job Category Engineering & FacilitiesLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYProvides a high level of property maintenance knowledge. Position has overall responsibility for...

  • Mgr-events I

    hace 6 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23030811 **Categoría de Empleo** Event Management **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Mgr-events I

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23014274 **Categoría de Empleo** Event Management **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador...

  • Coord-catering

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23014267 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Reunirse con los...

  • Group Coordinator

    hace 4 semanas

    Playa del Carmen, México Accor A tiempo completo

    Descripción de la empresa Descripción del empleo It is in charge of invoicing all the consumptions / charges generated by an event or group, it follows up on the review of the account during their stay, according to the client's specifications. Payment of commissions for this concept. Requisitos Billing to events and groups at home. Daily review of...

  • Coord-events

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24014000 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Reunirse con los coordinadores o...

  • Team Lead

    hace 2 semanas

    Playa del Carmen, Q.R., México PSC Industries A tiempo completo

    Classpop is the top-rated marketplace for fun, social experiences in the U.S. and Canada. Guests choose Classpop for booking events such as birthday parties, team building activities, date nights and more, with class offerings ranging from dance classes to cooking classes to flor ... i Ad Director of Sales Compensation Type: Yearly Highgate Hotels: ·...

  • Supervisor-banquet Operations

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23143329 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Asegurar que el personal...

  • Concierge

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23034608 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

  • Concierge

    hace 7 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23157163 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

  • Supervisor-banquet Housekpg

    hace 5 días

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24000100 **Categoría de Empleo** Food and Beverage & Culinary **Ubicación** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Asegurar que el personal trabaje...

  • Luxury Sales

    hace 4 semanas

    Playa del Carmen, México Marriott International, Inc A tiempo completo

    **Job Number** 23161331 **Job Category** Sales & Marketing **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Gerente de Banquetes

    hace 2 semanas

    Solidaridad, Playa Del Carmen, México Marriott International A tiempo completo

    Job Number 24073738Job Category Event ManagementLocation The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements...