Agent-At Your Service

hace 3 semanas


Ixtapan de la Sal, México Marriott International A tiempo completo
Job Description
  • Job Category: Rooms & Guest Services Operations
  • Location: Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico
  • Schedule: Full-Time
  • Located Remotely? No
  • Relocation? No
  • Position Type: Non-Management
Position Summary

Answer, record, and process all guest requests through various communication channels. Operate telephone switchboard, handle wake-up calls, and direct calls appropriately. Log guest requests, coordinate with relevant departments, and ensure guest satisfaction. Provide information on room features, amenities, and local attractions. Assist with room service orders, internet access, and entertainment queries.

Adhere to company policies, maintain a professional appearance, uphold confidentiality, and deliver excellent customer service. Build positive relationships, meet quality standards, and perform assigned duties diligently.

Preferred Qualifications
  • Education: High school diploma or equivalent
  • Related Work Experience: None
  • Supervisory Experience: None
  • License or Certification: None

Marriott International is an equal opportunity employer dedicated to diversity and inclusivity in the workplace. Elevate your career with Marriott Hotels, known for exceptional hospitality worldwide.

Join a global team that values your contribution and encourages personal growth. Experience the luxury and legacy of JW Marriott, where associates are empowered to deliver outstanding service rooted in the brand's rich history.


  • Agent-at Your Service

    hace 3 semanas


    Ixtapan de la Sal, México Marriott International, Inc A tiempo completo

    **Job Number** 24045111 **Job Category** Rooms & Guest Services Operations **Location** Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • Agent - At Your Service

    hace 4 semanas


    Ixtapan de la Sal, México Ixtapan de la Sal Marriott Hotel, Spa & Convention Center A tiempo completo

    Job Number 24086551Job Category Rooms & Guest Services OperationsLocation Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone,...

  • Agent-At Your Service

    hace 3 semanas


    Ixtapan de la Sal, México Marriott International A tiempo completo

    Job Number 24086551Job Category Rooms & Guest Services OperationsLocation Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone,...

  • Agent-At Your Service

    hace 3 semanas


    Ixtapan de la Sal, México Marriott International A tiempo completo

    Job Number 24086551Job Category Rooms & Guest Services OperationsLocation Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone,...

  • Agent - At Your Service

    hace 4 semanas


    Ixtapan de la Sal, México Ixtapan de la Sal Marriott Hotel, Spa & Convention Center A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone, email,...

  • Agent - At Your Service

    hace 3 semanas


    Ixtapan de la Sal, México Ixtapan de la Sal Marriott Hotel, Spa & Convention Center A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Ixtapan de la Sal Marriott Hotel & Spa, Jose Ma. Morelos 44, Ixtapan de la Sal, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAnswer, record, and process all guest requests, questions, or concerns via telephone, email,...


  • Ixtapan de la Sal, México Marriott International A tiempo completo

    POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...


  • Ciudad de México JW MARRIOTT SANTA FE A tiempo completo

    1. Supervisar los procedimientos relacionados a At your Service (seguimiento de reportes de opera, de emergencia, de room service, de llamadas, de políticas de la empresa, etc.) con la finalidad de garantizar su cumplimiento. 2. Suministrar materiales y equipos requeridos en el área de At your Service, para lograr su funcionamiento adecuado. 3....

  • Agent-At Your Service

    hace 3 semanas


    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat,...

  • Agent-At Your Service

    hace 4 días


    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat,...

  • Agent-At Your Service

    hace 3 semanas


    Ciudad de México, Ciudad de México Marriott International A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat,...

  • Agent-at Your Service

    hace 2 meses


    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23136315 **Job Category** Rooms & Guest Services Operations **Location** W Mexico City, Campos Eliseos 252, Mexico City, Edomex, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal appearance are clean and...

  • Agent-at Your Service

    hace 4 días


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Mexico City, Paseo de la Reforma 69, Mexico City, Distrito Federal, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

  • Agent-at Your Service

    hace 2 semanas


    Ciudad de México Marriott International, Inc A tiempo completo

    **Job Number** 23030804 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...


  • Mineral de la Reforma, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Mineral De La Reforma, Hidalgo**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...


  • Mineral de la Reforma, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Mineral De La Reforma, Hidalgo**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...

  • Agent-at Your Service

    hace 4 días


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, MexicoSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

  • Agent-At Your Service

    hace 3 semanas


    Ciudad de México Marriott International A tiempo completo

    POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...

  • Bilingual Sales

    hace 3 semanas


    Ciudad de México AT&T Mexico A tiempo completo

    At AT&T, we’re transforming the sales experience. Our Sales Call Center teams work at the center of the deal - offering our millions of customers integrated solutions to meet their needs in cybersecurity, fiber, wireless, cloud, IOT and more. It’s an opportunity to use your sales skills to redefine how our customers connect to the world. Ready to close...


  • San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...