Senior Customer Service Representative
hace 3 semanas
**About the Role**:**Key Responsibilities**:- Resolve complex customer issues efficiently, escalating when necessary.- Provide guidance and mentorship to junior customer service representatives.- Collaborate with cross-functional teams to enhance customer experience and streamline service processes.- Analyze customer feedback and trends to recommend improvements.- Maintain accurate records of customer interactions and transactions.- Participate in training sessions and help develop best practices.**Qualifications**:- Bachelor's degree or equivalent experience preferred.- Minimum 4-5 years of experience in customer service or related roles.- Strong problem-solving and conflict resolution skills.- Excellent communication skills in English (advanced) and Spanish.- Proficient with CRM software and Microsoft Office Suite (especially Excel).- Ability to work independently and lead by example.- Experience mentoring or training junior staff is a plus.**What We Offer**:- Competitive salary and benefits package.- Opportunities for career growth and professional development.- Supportive and collaborative work environment.Tipo de puesto: Tiempo completoSueldo: $25,****** - $28,****** al mesBeneficios:- Caja de ahorro- Seguro de vida- Vales de despensaTipo de jornada:- Lunes a viernesIdioma:- Inglés de forma fluída (Obligatorio)Lugar de trabajo: Empleo presencial
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Customer Service Representative
hace 3 semanas
Naucalpan de Juárez, México The Functionary A tiempo completoThe Functionary is looking for a **Customer Service Representative!****About the position**:The **Customer Service Representative will help customers with complaints and questions,** give customers information about products and services, take orders, and process returns.**We offer**:- Equipment and all the necessary tools to develop the responsibilities.-...
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Customer Service Representative
hace 2 semanas
Juárez, Chihuahua, México The TECMA Group of Companies A tiempo completoCustomer service representatives are often a client's primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative,...
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Customer Service Representative
hace 2 semanas
Ciudad de México Esolutions A tiempo completoCustomer Service Representative Location: Azcapotzalco, Mexico City, Mexico (On-site). Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...
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Customer Service Representative
hace 1 semana
Ciudad Juárez, México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Senior Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Hays A tiempo completoA leading company in the food and beverage sector is looking for a Bilingual Call Center Agent Sr.Join our team and become part of a global leader in the food and beverage industry. We are seeking professionals passionate about customer service, with bilingual skills and a results-driven mindset.Job Description:TheSenior Customer Service Representativeacts...
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Customer Service Representative
hace 2 semanas
Ciudad Juárez, México Grupo TECMA A tiempo completoDescripción y detalle de las actividades- Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve...
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Customer Service Representative
hace 4 días
Estado de Jalisco, México Tata Consultancy Services A tiempo completoRole: Customer Service Representative Role Type: Full time, On-site Location: Guadalajara, Mexico • Advanced proficiency in English Key Skills: • Advanced English communication skills • Proven Customer Support experience or experience as Client Service Representative • Ability to appreciate the customers' perspective showing empathy. • Active...
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Customer service representative
hace 2 semanas
Naucalpan de Juárez, México Nexum hh A tiempo completoVacante:Customer Service Representative BilingüeUbicación:NaucalpanPrestaciones:Superiores a las de LeyDescripción del puestoBuscamos un profesional enfocado en brindar unexcelente servicio al cliente, capaz de gestionar y dar seguimiento al ciclo completo de pedidos (Order to Cash). Serás responsable de garantizar lasatisfacción de clientes nacionales...
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Customer Service Representative
hace 1 semana
Ciudad de México Latino Legends A tiempo completoCustomer Service Representative (Remote - LATAM) Reports to: Customer Service Manager Job Type: Full-Time Salary: $1,500 – $1,700 USD/month About the Role: Latino Legends is proud to partner with a fast-growing company in the fitness and wellness industry in its search for a Customer Service Representative based in Latin America. This fully remote role is...
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Customer Service Representative
hace 2 semanas
Ciudad de México, Ciudad de México Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation:AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
