Customer Service Representative

hace 4 semanas

Ciudad Juárez, México Grupo TECMA A tiempo completo

Descripción y detalle de las actividadesCustomer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.A Customer Service Representative, or CSR, will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.Experiência y requisitos**Requisitos**:Preparatoria terminada o carrera trunca (Carrera terminada es un plus)Experiência en posicion similar 3 añosIngles avanzado, (Leído, escrito, hablado)Calculo de cifras, montos, intereses, comisiones porcentajes etc.Atención a quejas de clienteTrabajo en equipo.**Requirements**:high school or truncated career (Completed career is a plus)Experience in similar position 3 yearsEnglish level: Advanced (Read, written, spoken)Calculation of figures, amounts, interests, percentage commissions, etc.Attention to customer complaints.Teamwork.Beneficios- Beneficios de acuerdo a la LFT- seguro de vida- fondo de ahorro- seguro de gastos médicos- servicios médicos en planta**Número de vacantes** 3**Área** Atención a Clientes/Call Center/Telemarketing**Contrato** Permanente**Modalidad** Presencial**Turno** Diurno**Jornada** Tiempo Completo**Horario**- Tiempo completo**Estudios** Carrera trunca o en curso**Inglés **Hablado: Avanzado, Escrito: Avanzado**Disponibilidad p. viajar** No

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