Customer Service Representative
hace 2 días
Descripción y detalle de las actividades
Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
A Customer Service Representative, or CSR, will act as a liaison, provide information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Experiência y requisitos
**Requisitos**:
- Licenciatura terminada
- Experiência en posicion similar 3 años
- Ingles avanzado, (Leído, escrito, hablado)
- Calculo de cifras, montos, intereses, comisiones porcentajes etc.
- Atención a quejas de cliente
- Trabajo en equipo.
**Requirements**:
- Bachelor's degree
- Experience in similar position 3 years
- English level: Advanced (Read, written, spoken)
- Calculation of figures, amounts, interests, percentage commissions, etc.
- Attention to customer complaints.
- Teamwork.
Beneficios
- Beneficios de acuerdo a la LFT
- seguro de vida
- fondo de ahorro
- seguro de gastos médicos
- servicios médicos en planta
**Número de vacantes** 2
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Horario**
- Tiempo completo
- Lunes a viernes
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p. viajar** No
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