Service Desk Lead – Portuguese Expert

hace 5 días


Guadalajara, México Cognizant A tiempo completo

A global IT services provider in Guadalajara is seeking a Technical Lead to manage IT service operations. The ideal candidate will have over 5 years of experience in service desk roles, with strong proficiency in ServiceNow and a requirement for trilingual communication in Spanish, English, and Portuguese. This role involves leading incident management processes and ensuring high-quality service delivery in a collaborative environment.
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