Manager Mejora Continua, ACES transportation Mx
hace 2 días
At Amazon we are working to be the most customer‑eccentric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Role Overview Amazon is seeking a Regional Field Leader to work within the Mx Sort Center Amazon Customer Excellence System (ACES) Field Team. The mission is to drive down under‑roof operating cost through standard work reinforcement by auditing weekly reviews and assisting with product and program application. Customer Focus Primary – The Amazon customer whose needs (reducing variable cost structure and improving on‑time delivery) are directly addressed by reducing cost to serve package‑level late departures and mis‑sorted shipments. Secondary – MXSC Operations benefits from audit and review mechanisms, on‑site support training, mentorship and advising for entry‑level associates to executive directors at the 3+ cross‑border first‑party sort centers in Mx. Key Responsibilities SCOPE Audit Program – Establish, maintain and execute site‑level audits for under‑roof operational performance gaps. Quality Cost and Delivery (QCD) Review Program – Schedule and facilitate sub‑regional reviews to identify and correct performance gaps in quality, cost and delivery. On‑Site Support – Provide assistance during High Volume Events (HVEs) or other high‑risk situations at sort centers. Process Product and Program Support – Drive the feedback loop of new business requirements for technology programs and processes by working backwards from problem statements and using customer anecdotes. Facilitate A3 styled root‑cause analysis calls, own the QCD Dashboard mechanism and conduct root‑cause analysis. Day in the Life The ACS Field Leader is an Operations Partner who works side‑by‑side with regional directors, general managers and site leaders, collaborating cross‑functionally with teams such as Field Finance, Amazon Box Truck Network (ABTN), Labor Planning, performance teams and other NASC ACES teams to solve problems. Leading through influence is a critical skill set of the role. Requirements Bachelor’s degree 9+ years of operations experience in continuous improvement Experience using data and metrics to determine and drive improvements Experience interacting with executive leadership Fluent in English and Spanish Lean Six Sigma Green Belt or higher Regional / Network continuous improvement experience 5+ years of process improvement experience Travel 50% of the time Qualifications Manager Key Skills Javase, Analysis, Legal Operations, Light Vehicle Driving, Adobe Indesign Employment Details Employment Type: Full‑TimeVacancy: 1 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
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Manager Mejora Continua, Aces Transportation Mx
hace 4 semanas
Tepotzotlán, México Amazon A tiempo completoDESCRIPTIONAt Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking a Regional Field Leader to work within the Mx...
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Manager Mejora Continua, Aces Transportation Mx
hace 2 días
Tepotzotlán, México Amazon A tiempo completoDESCRIPTION At Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking a Regional Field Leader to work within...
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Aces Regional Manager, Aces Transportation Mx
hace 2 semanas
Tepotzotlán, México Amazon.com A tiempo completoDESCRIPTION At Amazon, we're working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking a Regional Field Leader to work within...
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Manager Mejora Continua, Aces Transportation Mx
hace 10 horas
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 9 + years of operations experience in continues improvement - Experience using data and metrics to determine and drive improvements - Experience interacting with executive leadership - Fluent in English and Spanish- Lean Six Sigma Green Belt or higher- Regional / Network continuous improvement experience- +5 YoE en process improvement
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Tepotzotlán, México Amazon A tiempo completoDESCRIPTIONOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.This is your chance to make history.We're seeking a...
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Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 5+ years experience in transportation/logistics operations - Proven track record in process improvement - Advanced Excel and data analysis skills - Knowledge of transportation management systems - Familiarity with process mapping toolsOur overall mission is simple: we want Amazon to be the place where our customers can find, discover and...
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Tepotzotlán, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completoBachelor's degree - 5+ years experience in transportation / logistics operations - Proven track record in process improvement - Knowledge of transportation management systems - Familiarity with process mapping tools - Advanced Excel and data analysis skills - Proficient in English both written and spoken (C1) Our overall mission is simple : we want Amazon to...
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Central Flow Ops Manager, Amazon Customer Excellence System
hace 2 semanas
Tepotzotlán, México Amazon A tiempo completoDESCRIPTION About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of...
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Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 5+ years in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment - English and Spanish fluency (written and verbal) - Experience in capacity and labor planning within operations - Strong analytical and mathematical capabilities - Proven track record in stakeholder...
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Inbound Process Engineer
hace 2 semanas
Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree - 5+ years in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment - 5+ years working with Distribution and Fulfillment processes - Fluency in Spanish and English language - 5+ years working in Lean Management, Six Sigma and other OE tools - Strong verbal and written English...
