It Site Support 2nd shift
hace 7 días
POSITION SUMMARY: The IT Service Desk Support Specialist II is responsible for installing, configuring, supporting, and maintaining Microsoft Windows server/desktop infrastructure. Troubleshoots escalated server, software, and hardware issues. The specialist recommends, schedules, and implements system hardware and/or software upgrades or repairs. RESPONSIBILITIES: Performs day-to-day desktop/laptop and network administration duties to include installing, configuring, and troubleshooting desktop systems, printers, and peripherals in mixed Microsoft Windows environment. Maintain passwords, data integrity, and file system security for the desktop environment. Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem. Configure wireless devices for connectivity to corporate O365 email. Works on software installation, update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager. Works independently on imaging, configuration, and placement of new PCs. Assists in maintaining and updating support information such as the PC Support Queue, PC inventory, Assets, PC loaners, etc. as directed by Service Desk Supervisor. Maintain phone systems. Conduct training designed to educate computer users about basic and specialized applications throughout the organization. Works with Service Desk Manager and Service Desk Outsourcer to determine daily/weekly priorities and to troubleshoot advanced technical problems. Tests new software and operating systems and makes recommendations on deployments. Participate in projects to improve the end user computing experience. Directs advanced technical problems to the appropriate resource when necessary. Be responsible for after-hours support. WORK ENVIRONMENT: Location: Mexicali, B.C. Environment: In-office role in engineering, sales and manufacturing facility Standard office environment; spends majority of the day moving throughout local buildings and helping users with PC problems at the user’s desk Required to lift 40 lbs. repeatedly throughout the day. Overtime may be required at times, including evening work, on-call weekends, and additional project hours. Domestic travel of up to 10%. QUALIFICATIONS: Excellent customer service skills Knowledge of PC hardware and peripherals Advance knowledge of Windows 10/11, and TCP/IP networking Proficiency in Active Directory, Office 365, networking concepts, anti-virus and security tools and PC hardware and software troubleshooting skills. Excellent interpersonal, communication and organization skills Ability to work independently and communicate effectively with users and coworkers. Strong project management skills, ability to set priorities and meet deadlines with flexibility. Problem solving – the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. Ability to evaluate information and exercise good judgment in making decisions. EXPERIENCE: 2-3 years providing technical support in IT support role 2-3 years supporting Microsoft PC environment 2-3years’ experience in a related field with extensive technical experience. Experience supporting remote users utilizing VPN connectivity. EDUCATION: Essential: Associate’s degree in computer information systems Desirable: A+ certification, MCP and Windows 10/11 certification #J-18808-Ljbffr
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General Supervisor
hace 6 días
Mexicali, México Sonova A tiempo completoDescripción y detalle de las actividades Lead and coordinate all manufacturing operations during the 2nd shift, ensuring production targets are met while maintaining high standards in quality, safety, efficiency, and cost control. This role is responsible for supervising production supervisors, fostering continuous improvement, and ensuring effective...
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It Site Support 2nd shift
hace 1 semana
Mexicali, México Industrias SL, S.A. de C.V. A tiempo completoPOSITION SUMMARY: The IT Service Desk Support Specialist II is responsible for installing, configuring, supporting, and maintaining Microsoft Windows server/desktop infrastructure. Troubleshoots escalated server, software, and hardware issues. The specialist recommends, schedules, and implements system hardware and/or software upgrades or repairs....
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General Supervisor
hace 6 días
Mexicali, México Sonova A tiempo completoDescripción y detalle de las actividadesLead and coordinate all manufacturing operations during the 2nd shift, ensuring production targets are met while maintaining high standards in quality, safety, efficiency, and cost control. This role is responsible for supervising production supervisors, fostering continuous improvement, and ensuring effective...
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It Site Support 2nd shift
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Mexicali, B.C., México INDUSTRIAS SL, S.A. DE C.V. A tiempo completoy detalle de las actividadesPOSITION SUMMARY:The IT Service Desk Support Specialist II is responsible for installing, configuring, supporting, and maintaining Microsoft Windows server/desktop infrastructure. Troubleshoots escalated server, software, and hardware issues. The specialist recommends, schedules, and implements system hardware and/or software...
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People Partner
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People Partner
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Mexicali, México Gulfstream A tiempo completoDescripción y detalle de las actividadesPeople Partner at Gulfstream works closely with business leaders and managers to align HR initiatives with the organization´s objectives. Provide HR guidance on a wide range of matters including, but not limited to, Employee Relations, Conflict Resolution, Performance Management, Administrative and Personnel Services...
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Production Supervisor
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Production Supervisor
hace 2 días
Mexicali, México Collins Aerospace. A tiempo completoDescripción y detalle de las actividades- This position supervises a team of support and/or production level of hourly/direct employees in Manufacturing Operations. - The OPS TL will lead the RTPR meetings, monitors and coordinates manufacturing team activities, giving importance to individuals members and overall team achievement to accomplish the policy...
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Field IT Service Support
hace 4 semanas
Mexicali, México Sonova A tiempo completoThe Field IT Service Support position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services. Key responsibilities include: Provide local 1.5 and 2nd level IT support,...
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Field IT Service Support
hace 4 semanas
Mexicali, México Sonova A tiempo completoThe Field IT Service Support position is part of the local Information Technology team based at the Mexicali site and is responsible for providing on-site IT support to Sonova business entities and users, ensuring the stable operation of IT infrastructure, systems, and services. Key responsibilities include: Provide local 1.5 and 2nd level IT support,...
