Technical Customer Success Advisor
hace 2 semanas
Main Purpose Of The RoleWe are seeking a Technical Customer Success Advisor to join our elite Concierge Services team supporting strategic and high-value managed clients.This role combines business acumen, technical depth, and data-driven insight to help customers realize measurable outcomes from their technology investments.Qualification5+ years in Technical Account Management, Consultancy, Service Delivery, or Customer Success Management.Strong understanding of ITSM, Cloud Infrastructure, Networking, Security, and Automation frameworks.Experience interpreting market research (Gartner, IDS, Forrester) into customer-specific strategies.Proficiency in data analytics tools and dashboards.Familiar with SLA management, governance, and ITIL processes.Excellent communication, executive presentation, and stakeholder management skills.Preferred BackgroundBachelor's degree in IT, Business, or related discipline.ITIL, PMP, or Technical Certification preferred.Prior experience in Managed Services, SaaS Operations, or Enterprise Service Management consultingSuccess CharacteristicsAnalytical thinker | Strategic storyteller | Technically fluent | Data-drive communicator | Influencer | Trusted Advisor#J-*****-Ljbffr
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Technical Customer Success Advisor
hace 7 días
Puebla, México ExactlyIT A tiempo completo**_Puebla_**_, _**_Mexico_**_ _** **Main Purpose of the Role**: We are seeking a Technical Customer Success Advisor to join our elite Concierge Services team supporting strategic and high-value managed clients. This role combines business acumen, technical depth, and data-driven insight to help customers realize measurable outcomes from their technology...
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Strategic Technical Customer Success Advisor
hace 2 semanas
Puebla, México Pellera Technologies Mexico A tiempo completoA technology solutions company based in Puebla, Mexico, is seeking a Technical Customer Success Advisor to join their elite Concierge Services team.The successful candidate will support strategic clients, leveraging their deep technical knowledge and business acumen to help customers achieve measurable outcomes from technology investments.Qualified...
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Customer Success Manager, Americas
hace 3 semanas
Puebla, México Roambee Mexico, S De Rl De Cv A tiempo completoAs a Customer Success Manager, you will cater to medium and commercial accounts in the Americas (US, Canada, Mexico).You will be responsible for the success of Roambee's customer-centric vision and meeting business goals throughout their journey, delivering exceptional customer service, identifying client solution requirements, aligning resources to execute...
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Customer Success Manager, Americas
hace 1 semana
Puebla, México Roambee Mexico, S De Rl De Cv A tiempo completoAs a Customer Success Manager, you will cater to medium and commercial accounts in the Americas (US, Canada, Mexico). You will be responsible for the success of Roambee's customer‑centric vision and meeting business goals throughout their journey, delivering exceptional customer service, identifying client solution requirements, aligning resources to...
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Customer Success Manager, Americas
hace 1 semana
Puebla, México Roambee Mexico, S De Rl De Cv A tiempo completoAs a Customer Success Manager, you will cater to medium and commercial accounts in the Americas (US, Canada, Mexico). You will be responsible for the success of Roambee's customer‑centric vision and meeting business goals throughout their journey, delivering exceptional customer service, identifying client solution requirements, aligning resources to...
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Customer Success Manager
hace 1 semana
Puebla, México ExactlyIT A tiempo completo**_Puebla_****_, _****_Mexico_****_ _****Customer Success Manager (remote position)**The Customer Success Manager will function as an advisor and will be in charge of the subscription(s) term cycle from onboarding, support, establishing QBRs (Quarterly Business Reviews).**General Accountabilities**- Onboarding new Microsoft CSP customers- Establishing QBRs...
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Customer Success Manager
hace 6 días
Puebla, México ExactlyIT A tiempo completo**_Puebla_** **_, _** **_Mexico_** **_ _** **Customer Success Manager (remote position)** The Customer Success Manager will function as an advisor and will be in charge of the subscription(s) term cycle from onboarding, support, establishing QBRs (Quarterly Business Reviews). **General Accountabilities** - Onboarding new Microsoft CSP customers -...
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Customer Success Manager
hace 3 semanas
Puebla, México Ellucian A tiempo completo**Together we are powering the future of Higher Education**Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping...
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Customer Success Manager
hace 2 semanas
Puebla, México Ellucian A tiempo completo**Together we are powering the future of Higher Education**Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world.We are the global market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries.We are dedicated to helping Higher...
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Customer Success Manager
hace 3 semanas
Puebla, México Jumpcloud A tiempo completo**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.****About JumpCloud**- JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models.JumpCloud has been used by...