Head of Customer Obsession — Lead CX

Descripción del trabajo What is Klar doing? Klar is working hard to bring digital banking to everyone in Mexico. What is so special about digital banking? Traditional banks have overhead costs per customer that make it unprofitable for them to serve people with smaller deposits or who live in remote areas. By bringing down the cost of banking, Klar is...

Descripción del trabajo What is Klar doing? Klar is working hard to bring digital banking to everyone in Mexico. What is so special about digital banking? Traditional banks have overhead costs per customer that make it unprofitable for them to serve people with smaller deposits or who live in remote areas. By bringing down the cost of banking, Klar is...

A leading global financial services provider in Mexico is seeking a Head of Customer Experience to shape and optimize customer interactions. You will lead CX initiatives, analyze customer satisfaction data, and collaborate with various departments to enhance the overall customer journey. The ideal candidate must possess strong leadership, communication...

Role Purpose Responsible for designing, implementing and optimizing the company's overall customer experience (CX) strategy. This position is essential to ensure that all customer interactions are positive, memorable, with a first contact resolution and aligned with business objectives including the design, implementation and managing the company's overall...

Role Purpose Responsible for designing, implementing and optimizing the company's overall customer experience (CX) strategy. This position is essential to ensure that all customer interactions are positive, memorable, with a first contact resolution and aligned with business objectives including the design, implementation and managing the company's overall...

Descripción del trabajo About KLAR Let's start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn't have a bank account. We offer a rich set of products across our debit and credit offers...

Descripción del trabajo About KLAR Let's start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn't have a bank account. We offer a rich set of products across our debit and credit offers...

Descripción del trabajo About KLAR Let's start with the basics! Klar is a Mexican fintech startup whose mission is to democratize and revolutionize the way in which financial services have been delivered so far in Mexico, especially since half of the population doesn't have a bank account. We offer a rich set of products across our debit and credit offers...

Hi!Factorial is seeking an energetic and motivated Head of CX LATAM. You will be joining a dynamic team in the fastest growing domain at our Barcelona office, and will be a crucial player in achieving our ambitious customer acquisition and revenue growth objectives.Key ResponsibilitiesLead and scale CX LATAM team, ensuring high performance and customer...

Hi!Factorial is seeking an energetic and motivated Head of CX LATAM. You will be joining a dynamic team in the fastest growing domain at our Barcelona office, and will be a crucial player in achieving our ambitious customer acquisition and revenue growth objectives.Key ResponsibilitiesLead and scale CX LATAM team, ensuring high performance and customer...