Technical Service Engineer MTY
hace 3 semanas
Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to coverFSEs on vacations, etc. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families:Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, and the rest coming, Bronco, Avinci, ASANTI, IT issues, etc.What You'll DoMinimizes equipment/system downtime.Ensure customer satisfaction.Give remote support and have a good percentage of calls solved by remote support.Give a very complete and detailed operator training to customers.Register all the interventions in service reports and on time.Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with online Agfa information such as updated manuals and technical notes.Adds the IT support for our software like AsantiEducationComplete bachelor's degree in engineering (Mechatronics, Electronics, Communications, Electrical, or related).ExperienceAt least 2 years of experience in service on site.Desirable experience supporting Wide Format Printers.Desirable experience supporting software applications. Specific skills (core competencies, key specialities, technical, human relations or managerial skills, and knowledge areas necessary).LanguagesSpanish (Native)English (Advanced).Technical SkillsVery good experience in electric, electronics and mechanical repairs.Very good engineering skills, ability to easily understand service manuals and electric, electronic, and pneumatic schematics.Desirable experience in computer science, operating systems, networks, IT.Desirable experience in colour theory and profiles.Soft SkillsTime management, organization, prioritization, and follow-up skills.Customer service skills. Need to be very customer-focused.Strong communication skills, written and spoken.Teamwork and communication.Ability to work under pressure.Proactive, goal-oriented, rapidly adapt and respond to changes in the environment and priorities.LocationMexico City, Mexico.Travel90% Travel, national and international trips.Travel time no longer than 2 weeks. #J-18808-Ljbffr
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Technical Service Engineer MTY
hace 3 semanas
Mexico City Agfa-Gevaert A tiempo completoWhat You’ll Do: Ensure customer satisfaction. Give remote support and have a good percentage of calls solved by remote support. Give a very complete and detailed operator training to customers. Register all the interventions in service reports and on time. Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with...
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Technical Service Engineer
hace 1 semana
Mexico City Agfa Inkjet Solutions A tiempo completoField Service Engineer Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to support other FSEs on vacations. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families: Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, Bronco, Avinci, ASANTI, IT issues, and...
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Technical Service Engineer
hace 1 semana
Mexico City Agfa Inkjet Solutions A tiempo completoField Service Engineer Field Service Engineer to cover Service/Equipment/Sales demands in the Mexican Republic and internationally, and to support other FSEs on vacations. The FSE is in charge of service, maintenance, and repair of Agfa DPC equipment families: Anapurna, Jeti Titan/Mira, Tauro Family, Onset Family, Bronco, Avinci, ASANTI, IT issues, and...
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Technical Service Engineer
hace 1 semana
Mexico City Agfa-Gevaert A tiempo completoWhat You’ll Do: Ensure customer satisfaction. Give remote support and have a good percentage of calls solved by remote support. Give a very complete and detailed operator training to customers. Register all the interventions in service reports and on time. Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with...
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Technical Service Engineer
hace 2 semanas
Mexico City Agfa-Gevaert A tiempo completoWhat You’ll Do: Ensure customer satisfaction. Give remote support and have a good percentage of calls solved by remote support. Give a very complete and detailed operator training to customers. Register all the interventions in service reports and on time. Work on preventive maintenance on all Inkjet customers according to a schedule. Keep up to date with...
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Associate Engineer, Technical Service
hace 3 semanas
Mexico City Celanese A tiempo completoOverviewAssociate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese´s plastics and offers technical support during and after the sales process to the Celanese´s customers located in Mexico.ResponsibilitiesAssociate Engineer, Technical Service (MX ) major activities are:Conduct material sample trials for new or...
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Associate Engineer, Technical Service
hace 2 semanas
Mexico City Celanese A tiempo completoOverviewAssociate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese´s plastics and offers technical support during and after the sales process to the Celanese´s customers located in Mexico.ResponsibilitiesAssociate Engineer, Technical Service (MX ) major activities are:Conduct material sample trials for new or...
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Technical Service Engineer
hace 2 semanas
Chihuahua City, México Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: - Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. - Repair inverters, diagnose faults, and organize after-sales service data. - Guide and support installers in the installation, monitoring, and later operation and...
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Mexico Technical Service Engineer
hace 2 semanas
Mexico Growatt New Energy A tiempo completoJob Title: Mexico Technical Service Engineer Job Responsibilities: 1. Provide remote technical support to distributors and installers in Mexico, and offer on-site support when necessary. 2. Repair inverters, diagnose faults, and organize after-sales service data. 3. Guide and support installers in the installation, monitoring, and later operation and...
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Mex Field Service Engineer
hace 2 semanas
San Luis Potosi, S.L.P, C.P, Mexico Mex Field Service Engineer Mexico City A tiempo completoPosition SummaryProvide support to all G & W products, installed to national customers according to the guidelines established by the SALES process. (Lives in Mexico City)Essenctial ResponsabilitiesProvide service and customer support during field visits.Tie workflow to scheduleManage all on-site installation, repair, maintenance, and test tasksDiagnose...
