Collection Manager

hace 2 semanas

Xico, México Belieff A tiempo completo

We are an American third-party debt collection agency who prides ourselves on our integrity and consistency - where success is never ending, and failure is never final.If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with us as a:**COLLECTION MANAGER****Requirements**:- High school diploma- Excellent time management skills and ability to multitask and prioritize work- Strong attention to detail- Excellent written and verbal communication skills- Computer proficiency- Working knowledge of Microsoft Office programs- Ability to work in a fast-paced goal-oriented collections department- Strong organizational, negotiation, and problem-solving skills- Working knowledge or willing to learn company policies and procedures- Commitment to excellent customer service**Main Responsibilities**:- Make collection calls and accurately notes correspondence- Provide professional customer service regarding collection issues- Process and review account payments- Monitor and maintain assigned accounts- Meet department defined goals- Perform other assigned tasks and duties necessary- Enlist the efforts of supervisors/management when necessary to accelerate the collection process- Must communicate & follow up effectively with customer accounts in a timely manner**Main Goals**:- As a Collection Manager you will be responsible for contacting customers who are delinquent in the repayment of their loans and obtain payments, commitment agreements, or establish a repayment plan.You will acts as a liaison between the creditor and customer and effectively manages overdue accounts.You will also be responsible for managing, training, and overall aim to continuously take our collection team to new heights.**We Offer**:- Compensation: hourly - DOE, attractive monthly commission, and bonuses.- in-house promotions, benefits, work-life balance, and job stability for those wanting to champion our field.- Workplace ubicated in Mexico City.- Fulltime job.If you feel you have what it takes, please let us know to start a conversation.Please, share your ResumeThank you

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