Software System Deployment Specialist

hace 4 semanas


Xico, México Bebeeinstallation A tiempo completo

Job Title:Technical Installation SpecialistOur organization seeks a skilled Technical Installation Specialist to join our team.As a key member of our technical team, you will be responsible for the installation, deployment, and configuration of software systems.Responsibilities:- System Implementation and Technical Delivery:- Responsible for the installation, deployment, and configuration of software systems, including dispatch console/call-taking console software, GIS mapping, positioning, and visualization modules, recording/logging/alarm modules, CAD/ incident ticketing/dispatch workflow systems.- Responsible for BWC system implementation, including configuration, firmware upgrades, batch import of body cameras, installation/network integration of multi-docking stations, deployment/configuration of the evidence management platform/evidence center software.- Participate in/lead system integration and testing, including integration with radio systems, integration with client's existing IP network, integration with video surveillance platforms/recording systems/subsystems.- Prepare implementation documentation, including installation manuals, configuration records, test cases/test reports (FAT/SAT).- Delivery Process Management and On-Site Work:- Act as a project manager during technical plan review/delivery schedule planning, providing input on timelines/resource allocation.- Execute on-site deployment according to plan/maintain close communication with clients.- Provide on-site technical support during critical project milestones (FAT/SAT/pilot run/final acceptance).- Customer Technical Support and Training:- Serve as the main technical contact for the client during the implementation phase/respond promptly to technical issues.- Conduct technical/operational training sessions for clients.Requirements:- Bachelor's degree or above in Telecommunications Engineering/Electronic Information/Computer Science/Network Engineering/related fields preferred.- 1-3 years of experience in security/ICT/system integration/public safety project implementation, such as command center/video surveillance/radio communication/access control/alarm/data center projects.- Familiarity with/or basic knowledge in the following areas: IP networks/TCP/IP/VLANs/routing/switching basics, installation/basic administration of Windows Server/Linux systems, basic database knowledge (e.G., MySQL/SQL Server installation/backup concepts).Personal Attributes:- Quick learner with an interest in new technologies (ICC platforms/BWC/private communication networks/etc.).- Strong client communication/service orientation/maintaining a professional presence on-site.- Detail-oriented/documentation-driven/able to summarize lessons learned/best practices.


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