Product Support Advocate

A tech company in Mexico City is hiring a Product Advocate to provide technical support and improve customer experiences.Candidates should have at least two years in a customer support role, excellent English communication skills, and the ability to adapt in a dynamic setup.This position involves using support tools to resolve customer inquiries and...

An innovative education technology company in Mexico seeks a Customer Advocate to enhance user satisfaction.This role involves assisting users through written support and collaborating with product teams.Candidates should possess proficiency in English, strong analytical skills, and a customer-centric mindset.The company offers a dynamic work environment...

Product Support SpecialistLocation: Mexico CityType: Full-TimeDepartment: Customer SuccessAbout WatershedWatershed is the enterprise sustainability platform.Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and...

Company OverviewApollo is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.Founded in ****, the company is one of the fastest growing in SaaS, raising approximately $250 million to date and valued at $1.6...

Apollo.Io is the leading go-to-market solution for revenue teams, trusted by more than 500,000 companies and millions of users worldwide, from rapidly growing startups to some of the world's largest enterprises.Apollo.Io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies...

About usPlatzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education.Our mission is to make Latin America a technology superpower.We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services.Simply, we create meaningful technology centered experiences that enable our customers to prosper.If you want to work like an entrepreneur, support and serve entrepreneurs and bring your...

About WatershedWatershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

A leading online education platform is seeking a Student Advocate to support students via chat, email, and social media.You'll help resolve issues and convert trials into paid subscriptions while guiding students on their learning journey.Candidates should have experience in customer-facing roles, strong Spanish skills, and a B1+ English level.This role...