Service Project Coordinator

hace 2 semanas

Veracruz, México Kongsberg Gruppen A tiempo completo

Kongsberg Maritime, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval.Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries.Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation, and automation.Important markets include countries with significant offshore and shipyard industries.We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.AtKONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions.We do that through excellent products and services developed for delivering the greatest benefits to our customers.WORLD CLASS – through people, technology, and dedicationAn exciting opportunity has arisen asServiceProject Coordinator, reporting to LATAM Propulsion Operations Manager.In this role, you will be responsible for responding to customers and allocating the proper service engineer for larger in-depth projects and multi dept services.Aiding and supporting the customers.The Project Coordinator is the "go-to" person for all project related needs from both internal and external customers.All customers will receive timely and accurate responses.This position requires vast customer support skills as it requires frequent contacts with customers and sister companies/headquarters.This Project Coordinator will work with the Spare part and Service support team to accurately fill customer needs.Key Accountabilities:Responsible for Work orders and Service appointments for project related service orders.Ensure that the correct customer information is set up in ERP and CRMParticipate in customer meetings when needed for resource planning scopes with AMS/PM/Sales managers, communicate with the customer during the service and assist with answering doubts.This includes meetings during dockings to follow-up the agreed work scope.Communicate with the customer before and during the service and assist with all questions related to engineer scheduling and job specifics.Quote quality and accurate service requests from customersTake part in KM Latin America weekend support rotation outside of normal business hours.Responsible for assigned CRM queues and e-mail routing when required.Participate in routine meetings for sharing resources regionally.Interface with other departments and participate in KPI and P&Ls meetings and improvement plans.Collaborate with sister company offices regarding warranty services regarding billing, delivery, and job specifics.Responsible for following current HSE/Export control policies and making sure guidelines are followed for all service trips.Check the project expenses report and send to Dept Leader for final Management approval.Qualifications and Experience:Knowledge of KM Worldwide organizations, products, deliveries, and customers is a plus.Experience with Windows based ERP system is a plus.Technical expertise is a plus.Knowledge of operating a PC and working with Microsoft OfficeKnowledge of Microsoft Project is a plusGood English and Spanish written and verbal communication with both internal and external customersHigh level of customer service skillsYou are able to:Commit and deliver with quality and reliability.Manage time and meet required deadlines.Be self-sufficient.Have a positive attitude and work well with others.#J-*****-Ljbffr

  • Maritime Service Project Lead: Customer

    hace 2 semanas

    Veracruz, México Kongsberg Gruppen A tiempo completo

    A global marine technology company is seeking a Service Project Coordinator in Veracruz, Mexico.This role involves supporting customers, managing service appointments, and ensuring accurate information in ERP/CRM systems.The ideal candidate will possess strong customer service skills and proficiency in English and Spanish, along with knowledge of ERP systems...

  • Regional Service Coordinator

    hace 2 semanas

    Veracruz, México As a registered user you will have access to CV registration and vacancy notification based on your A tiempo completo

    **Kongsberg Maritime**, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is...

  • Maritime Service Project Lead: Customer

    hace 2 semanas

    Veracruz, México Kongsberg Maritime A tiempo completo

    A global marine technology provider located in Mexico is seeking a Service Project Coordinator.The role involves managing service orders, ensuring customer satisfaction, and coordinating between various departments.The ideal candidate has strong customer support skills, experience with ERP systems, and good communication in English and Spanish.This position...

  • Project Engineer

    hace 4 días

    Veracruz, México Emerson A tiempo completo

    **In this Role, Your Responsibilities Will Be**: As a Project Engineer, you will be responsible for performing DeltaV SIS systems engineering, configuration, testing, commissioning, and startup activities in a cost - and time-efficient manner. Your activities will always adhere to the standards and procedures established by the corporation, ensuring customer...

  • Senior Lead Project Manager

    hace 1 día

    Veracruz, México Kyndryl Mexico S. De R.L. De C.V. A tiempo completo

    Why Kyndryl Kyndryl is a market leader that thinks and acts like a start‑up. We design, build, manage, and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Sap Service Delivery Manager

    hace 2 semanas

    Veracruz, México Dxc Technology A tiempo completo

    **Key Responsibilities**- Ensuring the delivery of SAP solutions and services according to agreed-upon Service Level Agreements (SLAs).- Overseeing the day-to-day operations of SAP support teams.- Managing incidents, changes, and releases within the SAP environment.- Implementing continuous service improvement initiatives.- Building and maintaining strong...

  • Procurement Coordinator Personal Care

    hace 2 semanas

    Veracruz, México Unilever A tiempo completo

    Procurement Coordinator Personal CareFunction: ProcurementWL: 1DWHO ARE WE?Do you want to work for a company that makes a difference in the world?At Unilever, we have a clear purpose - to make sustainable living commonplace.Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally.Through our...

  • Accounts payable coordinator jr

    hace 1 semana

    Veracruz, México ICON Strategic Solutions A tiempo completo

    Investigator Payments Coordinator - Grants SpecialistICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical developmentThe Investigator Payments Coordinator analyses;...

  • Accounts payable coordinator JR

    hace 3 semanas

    Veracruz, Ver., México ICON Strategic Solutions A tiempo completo

    Investigator Payments Coordinator - Grants Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development The Investigator Payments Coordinator analyses;...

  • Accounts payable coordinator JR

    hace 3 semanas

    Veracruz, Ver., México ICON Strategic Solutions A tiempo completo

    Investigator Payments Coordinator - Grants Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Investigator Payments Coordinator ...