Senior CX Leader: AI-Driven Support, Flexible Hours

Job OpportunityWanna lead the CX team at Mexico’s most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico’s most efficient tech company, generating over $1M in revenue per employee.You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...

Job OpportunityWanna lead the CX team at Mexico’s most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico’s most efficient tech company, generating over $1M in revenue per employee.You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...

A leading SaaS company in Mexico City is seeking a Customer Experience Senior Manager to drive proactive and AI-powered customer engagements. The candidate will lead two critical teams: Knowledge Base Content and Customer Experience Change Agents, transforming how support works. Responsibilities include strategic leadership, team development, and leveraging...

A technology firm specializing in AI solutions is seeking a Customer Success Executive in Ciudad de México to enhance client satisfaction and drive successful adoption of their AI platform. Key responsibilities include managing customer relations, conducting business reviews, and providing proactive support to ensure clients achieve their desired outcomes....

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...

A leading recruitment service is seeking a Group Product Manager to lead product strategy for an innovative and AI-driven portfolio. The ideal candidate will have over 8 years of product management experience, focusing on customer engagement and operational efficiency. Responsibilities include defining product vision, coordinating with teams, and managing...

A leading mobility technology platform in Mexico City is seeking a CX Strategy Sr Analyst. The role involves supporting the CX Senior Leadership in developing strategies and conducting market research. Candidates should have strong analytical skills and proficiency in Excel and PowerPoint, with a data-driven approach to enhance customer experiences. The...

A leading fintech and e-commerce platform in Mexico is searching for a Customer Experience Agent. This role involves delivering fast and empathetic support to users via multiple channels. Candidates should have 2-4 years of experience in customer support, a strong analytical mindset, and be fluent in Spanish. You'll solve complex user issues, analyze data,...

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology...