Customer Success Manager Saas Pos For Restaurants

hace 3 semanas

Xico, México Paloma Pos A tiempo completo

Company Description Paloma POS is an AI-First, mobile-ready POS and fintech platform designed to support food trucks and quick service restaurants. Our innovative solutions enable instant funding with same-day access to sales revenue and provide advanced tools like AI-powered management, smart hardware, and embedded banking options. With multilingual 24/7 support in languages like English, Spanish, Portuguese, Russian, Chinese, and Kazakh, we are dedicated to transforming the food industry. Our technology empowers businesses to streamline operations and achieve growth with ease. Role Description This is a full-time remote role for a Customer Success Manager focused on SaaS POS solutions for restaurants. The Customer Success Manager will be responsible for ensuring customer satisfaction, driving customer retention, and fostering long‑term relationships with clients. Day‑to‑day tasks include implementing and onboarding new clients, providing support, analyzing customer feedback, identifying opportunities for improvement, and working closely with teams to enhance the overall customer experience. The candidate will act as a trusted advisor and advocate for customers, ensuring their needs are met with Paloma POS's innovative solutions. Qualifications Proven expertise in Customer Satisfaction and Customer Service Strong skills in Relationship Building and Customer Retention to foster client success Analytical Skills to gather, analyze, and utilize customer feedback effectively Excellent communication, problem‑solving, and interpersonal abilities Network Troubleshooting Experience in SaaS platforms, POS systems, or the food service industry is a plus Ability to work independently in a remote setting and collaborate with cross‑functional teams Proficiency in multiple languages is a bonus Bachelor's degree in Technology or Business, Communications, or a related field is preferred #J-18808-Ljbffr

  • Remote Customer Success Manager — SaaS POS for Restaurants

    hace 3 semanas

    Xico, México Paloma Pos A tiempo completo

    A leading tech company is seeking a Customer Success Manager for a remote role focused on SaaS POS solutions for restaurants. The position involves ensuring customer satisfaction, driving retention, and fostering long-term relationships. Responsibilities include onboarding clients, providing support, analyzing feedback, and collaborating with teams to...

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    hace 1 día

    Xico, México Paloma Pos A tiempo completo

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    hace 1 día

    Xico, México Paloma Pos A tiempo completo

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    hace 2 semanas

    Xico, México Harmonic Inc. A tiempo completo

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    hace 2 semanas

    Xico, México Harmonic Inc. A tiempo completo

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    hace 2 días

    Xico, México Paloma Pos A tiempo completo

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    Xico, México Remoto Workforce A tiempo completo

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    hace 3 semanas

    Xico, México Remoto Workforce A tiempo completo

    About the Role: The Customer Success Manager, Mid-Market will be responsible for complete ownership and execution on multilocation accounts post sale. This will include the initial implementation, product education, adoption, marketing, troubleshooting, resolution, retention and renewal efforts through strategic touchpoints throughout their contract...

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    Xico, México Construction Clerk A tiempo completo

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    Xico, México Construction Clerk A tiempo completo

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