Senior Support Analyst

hace 3 semanas


Toluca, México Pacifica Continental A tiempo completo

Nuestro cliente busca un Senior Support Analyst para integrar su equipo en Toluca, Mexico.El profesional se centrará en el manejo y guia de como usar las aplicaciones y manejo de ITSM.Senior Support Analyst profileManaging and guide on how to use the applicationsManage the support management tool (ITSM)Understand certain systems and technological applications or toolsMake a good troubleshootingTechnical support ManualImportant : Advance English - MUSTSoft skillsPersistenceAgility on the support as technical skillsGood communication and relationships (the candidate will have to talk with clients)Autonomy (a person that is responsible from his own job once the tasks are assigned) #J-18808-Ljbffr


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