Tech Support Consultant
hace 2 semanas
BPO Order to Cash – Consultant – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology?A BPO Order to Cash who wants to work in a collaborative environment?As an experienced BPO Order to Cash you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.Americas Delivery Mexico (ADMX) leverages scale and talent to provide high quality, cost-effective service to our clients.ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in the United States, Romania, India, Spain, China, and the Philippines.We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value.As a Consultant at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives.As a BPO Order to Cash, you will be a critical resource supporting and transforming client billing, accounts receivable collections, and cash application processes.Your responsibilities will include executing complex transaction activities, driving process improvements, collaborating with clients to resolve payment and billing issues, and leveraging technology to enhance performance, compliance, and reporting.You will work closely with client stakeholders to ensure the efficiency and effectiveness of billing and AR cycles and be a subject matter expert in shaping best practices across receivables workflow.Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation.Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.3-5+ years of consulting and/or industry experience.- Completion of coursework (Egresado) in any pertinent field or industry.- Responsible for supporting and independently completing project tasks.- Advanced English level.Experience in finance operations or BPO with a focus on Billing, Accounts Receivable/Collections, and Cash Application processes.- Strong working knowledge of ERP and AR systems (e.G., SAP, Oracle) and analytical tools; intermediate to advanced proficiency in MS Excel.- Solid understanding of receivables/revenue cycle management, internal controls, and best practices for AR operations.- Ability to adapt in fast-paced, evolving client environments and drive resolution of complex billing/collections scenarios.Professional development From entry-level employees to senior leaders, we believe there's always room to learn.As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP.Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Tech Support Consultant
hace 3 semanas
Monterrey, México Sutherland A tiempo completoSutherland is seeking a motivated and passionate person to join us as a Billing and Tech Support Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Our workforce has thrived in an environment of...
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Associate - Tech Support
hace 6 días
Monterrey, México Sutherland A tiempo completoSutherland is seeking a motivated and passionate person to join us as a Billing and Tech Support Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Our workforce has thrived in an environment of...
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Tech Support Agent
hace 24 horas
Monterrey, México HQ_Call Center A tiempo completo**Descripción empresa**:Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.**Misión del cargo**:Technical Support for restaurant's managers regarding to Toast software.**Funciones del cargo**:Tech Support regarding to restaurants point of sale and management software.**Requisitos**:Tech...
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Tech Support Representative
hace 2 semanas
Monterrey, México Hq_Call Center A tiempo completo**Descripción de la Empresa**:Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.**Misión del cargo**:Tech Support**Descripción Funciones del Cargo**:Tech Support regarding to restaurants point of sale and management software.**Requisitos**:Tech SupportAdvanced English Skills (B2)High School...
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Tech Support Representative
hace 2 semanas
Monterrey, México HQ_Call Center A tiempo completo**Descripción de la Empresa**:Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.**Misión del cargo**:Tech Support**Descripción Funciones del Cargo**:Tech Support regarding to restaurants point of sale and management software.**Requisitos**:Tech SupportAdvanced English Skills (B2)High School...
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Tech Support
hace 2 semanas
Monterrey, México Hro A tiempo completoTech Support tasks:- Resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support- For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.If you're naturally a helper, enjoy assisting people...
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Tech Support
hace 3 semanas
Monterrey, México HRO A tiempo completo**Responsibilities**- Research and identify solutions to software and hardware issues- Diagnose and troubleshoot technical issues, including account setup and network configuration- Ask customers targeted questions to quickly understand the root of the problem- Track computer system issues through to resolution, within agreed time limits- Properly escalate...
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Tech Support
hace 24 horas
Monterrey, México HRO A tiempo completoIf you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you.Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities** - Research and identify solutions to...
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Tech Support
hace 6 días
Monterrey, México HRO A tiempo completoWe are looking for a competent **Tech Support B2B **to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.An excellent **Tech Support B2B** must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...
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Tech Support Manager
hace 1 semana
Monterrey, Nuevo León, México ERM Advanced Telematics A tiempo completoWe're Hiring: Tech Support Manager – Based in MexicoERM Advanced Telematics, a global leader in vehicle tracking, fleet management, and IoT-based safety solutions, is expanding its international team and looking for a Tech Support Manager to join our LATAM team.Location: MonterreyLanguages: Spanish & EnglishExperience: Ideal for professionals with...
