Remote Client Operations Lead for Growth

hace 12 horas


Mexico City OpsArmy Careers A tiempo completo

A leading operations firm in Mexico City is looking for a Client Operations Lead to manage client relationships and support talent. This role requires 2-5 years of BPO or service delivery experience, strong coaching skills, and proficiency in English communication. Your responsibilities include acting as the primary contact for clients, ensuring satisfaction and retention, and coaching team members to meet service standards. The position is full-time and remote, providing employees with the flexibility they need.
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