Client Operations Lead | Mexico City | Remote
hace 6 días
Client Operations Lead | Mexico City | Remote Join to apply for the Client Operations Lead | Mexico City | Remote role at OpsArmy Careers. Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About The Role: Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You'll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, you'll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who’s ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check-ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: https://operationsarmy.com/application #J-18808-Ljbffr
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Client Operations Lead | Mexico City | Remote
hace 6 días
Mexico City OpsArmy A tiempo completoPosition Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Client Operations Lead | Mexico City | Remote
hace 6 días
Mexico City OpsArmy A tiempo completoPosition Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
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Mexico Site Lead, Mexico City
hace 7 horas
Mexico City ION A tiempo completoJoin to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...
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Mexico Site Lead, Mexico City
hace 4 horas
Mexico City ION A tiempo completoJoin to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...
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Remote Client Operations Lead for Growth
hace 1 semana
Mexico City OpsArmy Careers A tiempo completoA leading operations firm in Mexico City is looking for a Client Operations Lead to manage client relationships and support talent. This role requires 2-5 years of BPO or service delivery experience, strong coaching skills, and proficiency in English communication. Your responsibilities include acting as the primary contact for clients, ensuring satisfaction...
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Remote Client Operations Lead
hace 6 días
Mexico City OpsArmy A tiempo completoA leading service delivery company seeks a Client Operations Lead to manage client relationships and guide team performance. This remote role involves ensuring operations are efficient and communications are clear. Candidates should possess 2-5 years of BPO or client-facing experience and strong English communication skills. The position requires hands-on...
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Remote People Operations Analyst
hace 4 semanas
Mexico City HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to...
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Senior Operations Manager
hace 3 semanas
Mexico City Latin Remote Workers A tiempo completoSr. GTM Operations Manager - Alcatraz AI Please watch this three-minute video first: Position Overview Type: Full-time / Remote Compensation: $4,200--$5,000/month (experience-based) Contract Type: Independent contractor (you will be responsible for your own taxes and benefits) Must-Haves ~ Based in LATAM (working with U.S. operations) ~ Fluent English...
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Remote People Operations Analyst – Mexico City
hace 4 semanas
Mexico City Metropolitan Area HireLATAM A tiempo completoHireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to...
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On-Site Robotics Operations Lead
hace 3 semanas
Mexico City Scale AI A tiempo completoA technology and data solutions company in Mexico City is hiring a Robotics Site Lead to manage the operations of a new robotics data collection facility. Responsibilities include overseeing daily operations, leading a team, ensuring data quality, and serving as a liaison with engineering and product teams. Ideal candidates will have a Bachelor's degree in a...
