Client Operations Lead | Mexico City | Remote

hace 4 semanas


Mexico City OpsArmy Careers A tiempo completo

Client Operations Lead | Mexico City | Remote Join to apply for the Client Operations Lead | Mexico City | Remote role at OpsArmy Careers. Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About The Role: Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You'll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, you'll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who’s ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check-ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: https://operationsarmy.com/application #J-18808-Ljbffr



  • Mexico City Remote Latinos A tiempo completo

    A marketing agency for wellness brands seeks an Operations and Growth Manager to own daily operations and lead the team. Role includes managing ClickUp, enforcing deadlines, training, and client communication. Candidates should have 3+ years of agency experience, solid GoHighLevel skills, and be fluent in English. Compensation starts at $3,000–$3,400/month...


  • Mexico City OpsArmy A tiempo completo

    A leading operations management firm is seeking a Client Operations Lead to oversee client relationships while guiding the talent supporting those accounts. This hands-on leadership role, based in Mexico City and remote, requires 2-5 years of experience in BPO or client-facing roles. Responsibilities include acting as the operational contact, ensuring client...


  • Mexico City QuadGraphics A tiempo completo

    A leading media agency is seeking an Operations Lead for their office in Mexico City. This role involves overseeing office operations, enhancing workplace culture, and ensuring alignment between Mexico-based teams and U.S. leadership. The ideal candidate will have over 10 years of leadership experience in media, be bilingual in Spanish and English, and...

  • Client Operations Lead

    hace 2 semanas


    Mexico City OpsArmy A tiempo completo

    Client Operations Lead | Mexico City | Remote Position Type: Full-TimeLocation: Remote We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely...

  • Client Operations Lead

    hace 8 horas


    Mexico City OpsArmy A tiempo completo

    Client Operations Lead | Mexico City | Remote Position Type: Full-TimeLocation: Remote We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely...


  • Mexico City OpsArmy A tiempo completo

    Position Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...


  • Mexico City OpsArmy A tiempo completo

    Position Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...


  • Mexico City ION A tiempo completo

    Join to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...


  • Mexico City ION A tiempo completo

    Join to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...


  • Mexico City OpsArmy Careers A tiempo completo

    A leading operations firm in Mexico City is looking for a Client Operations Lead to manage client relationships and support talent. This role requires 2-5 years of BPO or service delivery experience, strong coaching skills, and proficiency in English communication. Your responsibilities include acting as the primary contact for clients, ensuring satisfaction...