Client Operations Lead | Mexico City | Remote
hace 4 semanas
Client Operations Lead | Mexico City | Remote Join to apply for the Client Operations Lead | Mexico City | Remote role at OpsArmy Careers. Position Type: Full-Time Location: Remote Apply here: https://operationsarmy.com/application About The Role: Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You'll work closely with clients to understand expectations, monitor delivery, and proactively address concerns. At the same time, you'll coach and support talent—helping them stay productive, confident, and aligned with service standards. This is a hands‑on leadership role ideal for someone with BPO or service delivery experience who’s ready to step into broader responsibility. Key Responsibilities Act as the primary operational contact for assigned client accounts Maintain regular check-ins to ensure satisfaction and retention Translate client expectations into clear guidance for talent Coach team members on quality, productivity, and communication Monitor attendance, output, and workflow adherence Track deliverables and ensure tasks move on schedule Maintain and reinforce SOPs across accounts Address issues early and resolve misalignments calmly and professionally Qualifications 2–5 years experience in BPO, operations, or client‑facing roles Experience managing client relationships and supporting retention Experience coaching or guiding team members Strong English communication and organization skills Comfortable managing multiple accounts simultaneously Apply here: https://operationsarmy.com/application #J-18808-Ljbffr
-
Remote Marketing Operations Lead
hace 8 horas
Mexico City Remote Latinos A tiempo completoA marketing agency for wellness brands seeks an Operations and Growth Manager to own daily operations and lead the team. Role includes managing ClickUp, enforcing deadlines, training, and client communication. Candidates should have 3+ years of agency experience, solid GoHighLevel skills, and be fluent in English. Compensation starts at $3,000–$3,400/month...
-
Client Operations Lead — Remote Delivery
hace 8 horas
Mexico City OpsArmy A tiempo completoA leading operations management firm is seeking a Client Operations Lead to oversee client relationships while guiding the talent supporting those accounts. This hands-on leadership role, based in Mexico City and remote, requires 2-5 years of experience in BPO or client-facing roles. Responsibilities include acting as the operational contact, ensuring client...
-
Mexico City Operations Lead — Growth
hace 9 horas
Mexico City QuadGraphics A tiempo completoA leading media agency is seeking an Operations Lead for their office in Mexico City. This role involves overseeing office operations, enhancing workplace culture, and ensuring alignment between Mexico-based teams and U.S. leadership. The ideal candidate will have over 10 years of leadership experience in media, be bilingual in Spanish and English, and...
-
Client Operations Lead
hace 2 semanas
Mexico City OpsArmy A tiempo completoClient Operations Lead | Mexico City | Remote Position Type: Full-TimeLocation: Remote We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely...
-
Client Operations Lead
hace 8 horas
Mexico City OpsArmy A tiempo completoClient Operations Lead | Mexico City | Remote Position Type: Full-TimeLocation: Remote We’re hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both sides. You’ll work closely...
-
Client Operations Lead | Mexico City | Remote
hace 4 semanas
Mexico City OpsArmy A tiempo completoPosition Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
-
Client Operations Lead | Mexico City | Remote
hace 4 semanas
Mexico City OpsArmy A tiempo completoPosition Type : Full-Time Location : Remote Apply here : https : / / operationsarmy.com / application About the Role Were hiring a Client Operations Lead to take ownership of ongoing client relationships while guiding the talent supporting those accounts. This role focuses on keeping operations aligned, performance on track, and communication clear on both...
-
Mexico Site Lead, Mexico City
hace 3 semanas
Mexico City ION A tiempo completoJoin to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...
-
Mexico Site Lead, Mexico City
hace 8 horas
Mexico City ION A tiempo completoJoin to apply for the Mexico Site Lead, Mexico City role at IONJoin to apply for the Mexico Site Lead, Mexico City role at IONGet AI-powered advice on this job and more exclusive features.Lab49 is an award-winning specialist consultancy that creates bespoke technology in partnership with the most important companies in finance.We were founded in 2002 to...
-
Remote Client Operations Lead for Growth
hace 8 horas
Mexico City OpsArmy Careers A tiempo completoA leading operations firm in Mexico City is looking for a Client Operations Lead to manage client relationships and support talent. This role requires 2-5 years of BPO or service delivery experience, strong coaching skills, and proficiency in English communication. Your responsibilities include acting as the primary contact for clients, ensuring satisfaction...