Customer Experience

satisfaction, and the ability to analyze and improve customer service processes. This position will be on-site.**Key Responsibilities**:**Team Leadership**: Supervise, mentor, and motivate a team of customer service representatives.**Customer Support**: Oversee the resolution of complex customer issues and ensure that all inquiries are handled in a timely...

We are seeking a Customer Experience Specialist responsible for maintaining day-to-day customer communications for our rapidly growing direct-to-consumer e-commerce operations. The specialistwill work within a team to ensure an exceptional customer experience from pre-purchase to post-delivery.**Key Responsibilities**:**Order Management**: Manage daily tasks...

We are seeking a Customer Experience Specialist responsible for maintaining day-to-day customer communications for our rapidly growing direct-to-consumer e-commerce operations. The specialist will work within a team to ensure an exceptional customer experience from pre-purchase to post-delivery. **Key Responsibilities**: **Order Management**: Manage daily...

CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENTHandle inbound customer inquiries via phone and email professionally and promptly using Zendesk.Ensure proper categorization and tagging of customer inquiries to maintain accurate records.Assist customers with custom configurations, pricing questions, and policy clarification.Provide proactive follow-ups to manage...

Descripción y detalle de las actividades **CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENT** promptly using Zendesk. - Ensure proper categorization and tagging of customer inquiries to maintain accurate records. - Assist customers with custom configurations, pricing questions, and policy clarification. - Provide proactive follow-ups to manage expectations...

**Customer Experience Associate**If you love wine and love talking on the phone to clients to learn more about their wine preferences, then you'll excel in this role.**JOB RESPONSIBILITIES**:- Be on top of every order.Anticipate client needs and solve problems- Communicate with team members to ensure optimal client experience**QUALIFICATIONS**:- Requires...

Company DescriptionAllied Customer Solutions, Inc. (ACSI) is a leading nearshore business process outsourcing (BPO) company specializing in customer-centric solutions across industries such as healthcare, financial services, automotive, e-commerce, and more. With a strong commitment to innovation and customer experience, ACSI offers tailored customer care...

En Daltum Systems nos encontramos en la búsqueda para uno de nuestros clientes del sector de Seguros un Customer Experience Specialist para trabajar de forma presencial desde sus oficinas ubicadas en Tijuana. Será el encargado de analizar, mejorar y gestionar las interacciones de los clientes en todos los puntos de contacto para garantizar una experiência...

En Daltum Systems nos encontramos en la búsqueda para uno de nuestros clientes del sector de Seguros un Customer Experience Specialist para trabajar de forma presencial desde sus oficinas ubicadas en Tijuana. Será el encargado de analizar, mejorar y gestionar las interacciones de los clientes en todos los puntos de contacto para garantizar una experiência...

We are seeking a Bilingual (English & French) Customer Experience Specialist responsible for maintaining day-to-day customer communications for our rapidly growing direct-to-consumer e-commerce operations. The specialist will work within a team to ensure an exceptional customer experience from pre-purchase to post-delivery.**Key Responsibilities**:**Order...