Customer Experience Specialist

CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENTHandle inbound customer inquiries via phone and email professionally and promptly using Zendesk.Ensure proper categorization and tagging of customer inquiries to maintain accurate records.Assist customers with custom configurations, pricing questions, and policy clarification.Provide proactive follow-ups to manage...

Descripción y detalle de las actividades**CUSTOMER SUPPORT & RELATIONSHIP MANAGEMENT**promptly using Zendesk.- Ensure proper categorization and tagging of customer inquiries tomaintain accurate records.- Assist customers with custom configurations, pricing questions, andpolicy clarification.- Provide proactive follow-ups to manage expectations and reduce...

We are seeking a Customer Experience Specialist responsible for maintaining day-to-day customer communications for our rapidly growing direct-to-consumer e-commerce operations. The specialistwill work within a team to ensure an exceptional customer experience from pre-purchase to post-delivery.Key Responsibilities:Customer Support: Handle inbound customer...

A leading technology firm in Tijuana is looking for a Customer Service Representative. The role requires excellent communication skills in English and Spanish and a minimum of 5 years in customer service. Responsibilities include maintaining customer relations, handling service requests, and processing orders. A high school diploma is required along with...

Overview A leading ecommerce company based in Tijuana is looking for a motivated Customer Support Specialist to enhance customer experience. Responsibilities Provide support to customers on various issues Manage orders Compile reports Qualifications High school diploma 1-2 years of experience in online customer support Strong communication skills Benefits...

Job Summary:The Claims Customer Care Specialist serves as initial contact for reporting the First Notice of Loss (FNOL) when a customer is filing an insurance claim. This role is responsible for gathering loss details, establishing the claim, and guiding the caller to the appropriate party or resource based on their needs and the relevant policy...

Job Summary: The Claims Customer Care Specialist serves as initial contact for reporting the First Notice of Loss (FNOL) when a customer is filing an insurance claim. This role is responsible for gathering loss details, establishing the claim, and guiding the caller to the appropriate party or resource based on their needs and the relevant policy...

Customer Technical Support Specialist Join Outset Medical, Inc. as a Customer Technical Support Specialist. This role supports customers through inbound phone calls, providing guidance and troubleshooting assistance as the first line of support. Tijuana, Baja California, Mexico Position Overview This position will serve as the primary point of contact for...

**Inside Sales Specialist** The Inside Account Specialist (IAS) coordinates the transfer of information from support departments such as Operations, Planning, Engineering and Quality to the customer. The IAS also executes order entry, acknowledgement, and RFQ responses back to the customer, responsible to meet departmental time and accuracy standards and...

**Responsibilities**:- Serve as the primary point of contact for customer inquiries, transactions, and ongoing relationships.- Coordinate and oversee automotive painting projects to ensure timely completion and customer satisfaction.- Lead problem resolution efforts by addressing customer concerns and implementing effective solutions.- Identify and pursue...