Field Sales Engineer

DescriptionPOSITION TITLE : Field Sales EngineerDIVISION : HTMXWORKSTYLE DESIGNATIONHybrid (remote : Tuesdays and Thursdays)Field Sales Engineer Position to maintain existing customer base and pursue new business opportunities through product promotion.Familiar with basic operation and theory of electron microscopes or other analytical instrumentation types from Hitachi's portfolio (XRF, OES, thermal analysis, optical spectroscopy, etc.).Significant time will be spent receiving specialized sales training while working under the supervision of senior sales staff and engineers.Follows established methods and techniques to complete tasks in effective and proven ways and presents sales materials to prospective customers.First level of customer support in the region for routine sales activities, including quote requests and customer demonstrations.Will interface with service teams and provide basic operation training and troubleshooting related to instrument use.Employee works to identify and pursue sales opportunities throughout the region, working with marketing teams to generate inbound leads.Travel schedule is dependent on sales activities, marketing events, and customer requirements.PRIMARY RESPONSIBILITIESSales FunctionsDevelop and maintain strategic customer relationships.Conduct sales calls, schedule promotional work and track sales activities in the assigned geographical territory.Conduct presentations and product demonstrations directly with customers, either individually, or in combination with other Hitachi staff, for example, technical specialists from the Applications Team.Maintain the CRM and provide accurate forecasts as requested.Provide budgetary prices and formal product quotations, prepare proposals and provide information regarding terms of sale and delivery dates.Grow prospects and the overall sales pipelineDrive sales bookings and achieve revenue goals.Understand Hitachi products and solutions.Compile and evaluate data on new accounts, market trends and conditions, and competitive products and pricing.GeneralConvey a positive attitude, professionalism, and pride in appearance to all employees and customersDemonstrate ability to work independently with little supervision, when requiredDemonstrate ability to use good judgement in resolving problems and making recommendationsDemonstrate ability to complete projects as designated by management with the common goal to improve overall company sales and service performanceWillingness to travel a majority of the time.Access to major airport or willingness to relocate is considered favorably.EDUCATION, LICENSES, AND / OR CERTIFICATION REQUIREMENTSAssociate's degree in engineering or equivalent combination of education and experienceBachelor's degree in engineering, Chemistry, Physics, or related field preferredEXPERIENCE AND TRAVEL REQUIREMENTSDemonstrated strong work ethic.Demonstrated ability to effectively communicate information to customers and internal team regarding product information and sales progress.Basic Knowledge and understanding of Physics and ChemistryDemonstrate ability to complete system installation including Basic Customer TrainingMust be available to travel to various customer sites and Hitachi facilities as directed by management (Note : Most travel will be within the assigned district but can include any domestic or international locations)SKILLS AND ABILITIES REQUIREMENTSAbility to convey key features of company products in a convincing mannerAbility to follow sales process consistent with Hitachi ethical standardsAbility to effectively interface with customers, service department personnel and sales support staffDemonstrate basic computer skills and ability with relevant MS Office programsOperate instruments effectively to provide customer demonstrationsAbility to understand documentation for entry-levels training classes and product brochuresDemonstrate ability to manage time and resources to provide consistent, high-quality customer experienceExhibit strong verbal and written communication skills with managers, co-workers, and both internal and external customersDemonstrate ability to set and keep appropriate schedules for assignments, tracking customers, quotations, and other documentation in the company CRM.SAFETY REQUIREMENTSMust comply with all corporate safety requirements and directivesExpected to use PPE when requiredFollow all equipment specific safety protocolsMust wear PPE appropriate to the equipment being used or sales environment can include safety glasses, protective gloves, steel tipped shoes, an x-ray dosimeter, hard hat and safety vest#J-*****-Ljbffr