Travel Industry Sales Coordinator

Join to apply for the Travel Industry Sales Coordinator role at Four Seasons Hotels and Resorts About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members around the world create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart, supported by a world‑class employee experience and company culture. About the location Laid‑back luxury meets bucket‑list adventure on the undiscovered east cape of Los Cabo. The East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure, featuring the expansive beach of Los Cabos and a private marina on the Sea of Cortez, an “aquarium of the world” by Jacques Cousteau. About the role of the Travel Industry and Media Relations Coordinator Provides administrative support to the Travel Industry Sales Managers and Public Relations Social Media team while being familiar with all aspects of the sales planning process. What You Will Do Assist the Travel Industry Sales Managers and PR Social Media team with site visit forms and site visit meet‑and‑greet, coordinating room and restaurant reservations, amenities, and transportation services. Prepare accurate written correspondence including handwritten notecards on behalf of Travel Agents, reports, and detailed emails to Travel Industry clients; assist with monthly Communications Recap for the PR Social Media team. Assist with detailed site inspections of the Resort for any clients visiting when the Sales & Marketing team is not on property. When Sales Managers and PR Social Media team travel or take PTO, assist with contacting clients via email or phone and sending proposals for requested resort stays. Maintain accounts in Golden and assist the Sales Managers with entering contacts. In the absence of the Sales Managers and PR Social Media team, assist clients and seek out solutions to requests in a friendly, caring, and helpful manner. General PR Sales & Marketing support including, but not limited to, copy‑editing collateral across all departments in English and Spanish with occasional assistance with photo/video shoots. What You Bring Fluency in Spanish and English is required. College education preferred and previous experience in Hospitality or Marketing. A minimum of two (2) years working in Conference Services, Reservations or Front Desk. One or more years’ experience working within a luxury hotel or similar environment is considered an asset. Excellent interpersonal skills and communication skills. Cross‑cultural sensitivity and customer service orientation. Guest centricity and understanding of the importance of guest preferences. What We Offer Highly competitive salaries and an annual incentive plan for managerial roles at Department Head level. Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort. Uniforms: Complimentary dry cleaning for employee uniforms. Training & Development: In‑house training workshops for line and management employees. Recognition: Employee Service Awards and Employee of the Month & Year awards. Service Culture Four Seasons consistently ranks among the world’s best hotels and most prestigious brands. Our greatest asset is our people; we believe each of us needs a sense of dignity, pride, and satisfaction in what we do. Contact & Resources Company site: www.fourseasons.com Our Careers: https://careers.fourseasons.com/us/en LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts Facebook: https://www.facebook.com/FourSeasonsJobs Twitter: https://twitter.com/FourSeasonsJobs Seniority level Not Applicable Employment type Full‑time Job function Sales and Business Development Industries Travel Arrangements and Hospitality #J-18808-Ljbffr